Wedding & Event Inquiry Specialist (Full-Time)

Wedding & Event Inquiry Specialist (Full-Time)

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you'll guide conversations, answer questions, and schedule venue tours across our properties.

No cold calling, all inbound leads.

Responsibilities

Respond to inbound inquiries via phone, email, and text

Speak with couples/clients to understand event details (date, guest count, style)

Recommend the best-fit venue(s) and schedule tours

Follow up consistently to convert inquiries into appointments

Log activity in CRM and manage scheduling

Coordinate with venue sales teams

Qualifications

13 years of customer service, call center, or scheduling experience

Strong phone presence and communication skills

Organized and able to manage multiple conversations at once

Comfortable using CRM systems and scheduling tools

Hospitality or event experience is a plus

Compensation & Schedule

Hourly + commission opportunities

In-person role (Plainfield, NJ)

Weekend availability required

Work-from-home flexibility on weekends

Why Join Us

No cold calling, high-intent inbound leads

Fast-paced environment with clear goals

Opportunity to grow into sales or event roles

Work with well-known venues across NJ & PA