IT Training Specialist

Job Description

Job Description

Summary:
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigating intermittent technical problems.

Minimum Education:
Bachelors Degree in a related field required.

Minimum Experience:
Minimum 2-3 years of proven IT virtual and in-person training experience, in a healthcare setting.
Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
Proficiency in the use of Microsoft Office suite of applications, including but not limited to Word, Excel, PowerPoint, Office, and Visio
Experience training business applications such as ServiceNow, Kronos, Lawson, etc., is a plus
Ability to understand business and clinical application workflows
Experience writing eLearning scripts is a plus
Hands-on experience developing a range of training materials, including but not limited to participant guides, job aids, quick reference guides, and short video tutorials
Experience utilizing SnagIt
Experience working in a large and dynamic project environment preferred
Proven track record of excellence and commitment as a professional
Position is Hybrid - approximately 70% oniste, 30% remote
Local candidates only

Accountabilities:
Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos, and lectures.
Schedule classes based on the availability of classrooms, equipment, and instructors.
Create self-paced learning avenues using video, audio, and other computer-based learning tools.
Organize and develop, or obtain, training procedure manuals and guides, and course materials such as handouts and visual materials.
Develop specific classroom-style training programs for new applications and hardware.
Monitor, evaluate, and record training activities and program effectiveness.
Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end-users.
Design, plan, organize, and direct orientation and training for employees on Information Technology applications.
Keep up with technology developments in the area of expertise by reading current journals, books, and magazine articles.
We also appreciate timely updates on the Medical Enterprise onboarding status. Please note that the drug test must be completed within 72 hours of notification, or the offer may be withdrawn.
Medical Enterprise - Non-Clinical Onboarding - Must complete all onboarding requirements prior to the start date, with no exceptions.

Background Checks:
Social Security Trace confirm 7 years worked and lived, as found by SSN trace
County Criminal (Felony & Misdemeanor) 7 years
Federal Criminal 7 years
National Criminal Search (Widescreen Plus)
National Sex Offender Registry
State Healthcare Sanctions
OIG/SAM (Office of Inspector General/System for Award Management)

Education
SEE JD for required education

Employment
List 3 previous employers; at least 2 must be verified

Other Required Documents
HIPAA training acknowledgment
Application form
Temporary Worker Agreement
Harassment & Discrimination pamphlet

Medical and Immunization Requirements (All items are billable EXCEPT for the Drug Screen)
Immunity Documentation (Bloodwork or Vaccination Records)
Provide documentation/titers OR vaccine records for:
MMR (Measles, Mumps, Rubella): 2 shots
Varicella (Chickenpox): 2 shots
Hepatitis B: 3 shots
Must be fully vaccinated for MMR and Varicella.

Hepatitis B Vaccination
May be declined (no exemption form required), but declination form must be on file (supplier can provide).
Tuberculosis (TB) Test
Must be completed yearly.
Documentation must show:
Date of test.
Result was read within 2448 hours.
For positive history: submit chest x-ray results.

Drug Screening 9 Panel, No THC (effective May 20, 2024)
Required substance screening for:
Amphetamines
Barbiturates
Benzodiazepines
Cocaine metabolite
Opiates (Codeine, Morphine, Hydrocodone, Hydromorphone)
Oxycodone
Phencyclidine
Methadone
Propoxyphene

Influenza Vaccine (Current Season)
Required November 1st May 30th.
Not needed if starting between May 1st and September 1st (recommended to get vaccine after September 1st).
Facility accepts signed personal/medical exemption form. IF DECLINING VACCINE, A MASK IS REQUIRED.

COVID-19 Vaccination
Not required but strongly recommended.

Fair Chance Employment
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act