Project Manager II

Job Summary
Our client, a leading telecommunications organization, is seeking a Project Manager to support Billing Strategy & Design initiatives. This role is responsible for managing projects and systems that support business-as-usual (BAU) operations, overseeing the full project lifecycle from initiation through implementation. The ideal candidate has experience leading cross-functional projects, managing project documentation and reporting, coordinating stakeholders, and driving project execution within Agile or Scrum environments.

Core Responsibilities

• Manage the full project lifecycle from project definition, planning, and execution through implementation and closure
• Lead project meetings, stakeholder discussions, and ad hoc communications to drive project progress and decision-making
• Develop and maintain project plans, schedules, milestones, and deliverables to ensure successful project execution
• Monitor project scope, timelines, budgets, risks, and quality metrics to ensure project objectives are achieved
• Provide day-to-day direction and coordination for project resources and cross-functional teams
• Establish and maintain effective communication plans with stakeholders, business partners, and project teams
• Manage project documentation, including status reports, meeting minutes, action items, and executive updates
• Maintain accurate project information, workflows, and task tracking within Jira
• Facilitate change management activities and ensure alignment throughout the project lifecycle
• Coordinate follow-up activities, task assignments, and issue resolution through email, instant messaging, and project management tools
• Support administrative project functions, including scheduling meetings, organizing project materials, and participating in governance and operational reviews

Required Skills/Experience (Must-Haves)

• Bachelor's degree or equivalent combination of education and professional experience
• 5+ years of Project Management experience leading cross-functional business and technology initiatives
• Experience managing projects throughout the full project lifecycle, including planning, execution, monitoring, and implementation
• Hands-on experience with Jira for project tracking, workflow management, and status reporting
• Strong proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Experience preparing project documentation, status reports, executive communications, and meeting materials
• Knowledge of Software Development Life Cycle (SDLC) processes and project delivery methodologies
• Experience working within Agile, Scrum, or hybrid project environments
• Strong organizational, stakeholder management, communication, and problem-solving skills

Preferred Skills/Experience (Nice-to-Haves)

• Telecommunications or cable industry experience
• Experience supporting billing, customer operations, or business operations initiatives
• PMP, CAPM, Certified Scrum Master (CSM), or similar project management certification
• Experience working with large enterprise project portfolios and governance processes
• Familiarity with project budgeting, resource planning, and risk management practices

Key Competencies & Behaviors

• Project Leadership
• Stakeholder Management
• Organizational Excellence
• Communication Skills
• Problem Solving
• Accountability
• Collaboration
• Attention to Detail

Work Environment

• Location: Stamford, CT
• Work Model: Hybrid work

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $37.00 and $54.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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