Clinical Research Coordinator

Title: Clinical Research Coordinator

Department: Clinical, Clinical Trials

Reports to: Clinical Trials Department Lead

FLSA: Non-Exempt (Hourly)

Job Type: Full Time, 40 hours per week. On-site.


About Us:

At Retina Specialty Institute and Southern Eye Group we are dedicated to preserving and improving the gift of sight. As growing leaders in the field of ophthalmology, we utilize cutting-edge technology and the latest advancements in healthcare to provide exceptional care to our patients. Our commitment to excellence drives us to prioritize patient care above all else, ensuring that each patient receives the highest standard of treatment. We believe that by saving sight, we are not only preserving vision but also enhancing lives. Join our team and be a part of our mission to make a difference in the lives of our patients every day.

General Purpose of Job/Summary:

We are looking for a dependable and detail-oriented Clinical Research Coordinator to join our Clinical Trials team. In this role, you will help ensure our research studies are conducted in compliance with protocol, regulatory guidelines, and Good Clinical Practice (GCP) standards. You'll be responsible for coordinating the daily activities of assigned clinical trials, supporting both the administrative and clinical needs of the department. This is an excellent opportunity to contribute to cutting-edge ophthalmic research while supporting meaningful patient care. If you are highly organized, passionate about healthcare research, and thrive in a collaborative environment, we encourage you to apply.

Essential Duties and Responsibilities:

• Ensure compliance with Good Clinical Practice (GCP), FDA regulations, and Institutional Review Board (IRB) requirements.
• Maintain up-to-date regulatory documents and manage communication with sponsors and IRBs.
• Track and submit screening, enrollment, and randomization logs to sponsors on time.
• Keep organized and accurate patient binders and study records.
• Monitor safety reports and submit Adverse Event (AE) and Serious Adverse Event (SAE) reports as required.
• Complete and maintain case report forms (CRFs) in a timely, accurate manner.
• Document patient interactions, including teaching and consent discussions, in accordance with protocol.
• Ensure all study procedures, visits, and exams occur within protocol timeframes.
• Protect patient confidentiality at all times and follow HIPAA guidelines.
• Attend and represent the site at sponsor meetings or professional events as needed.
• Perform other duties as assigned by Clinical Trials Leadership.

Qualifications:

• High school diploma or equivalent, required.
• Certified Clinical Research Coordinator (CRCC) preferred, or actively working toward certification.
• Current GCP certification or ability to obtain within 14 days of hire.
• Preferred: Associate degree or higher in nursing, biomedical sciences, or related field; prior experience in a clinical research or medical office setting.

Required Skills and Abilities:

• Patient-focused mindset with a professional and compassionate demeanor.
• Maintains confidentiality and follows HIPAA regulations.
• Calm and steady in high-pressure or time-sensitive situations.
• Comfortable using Microsoft Office (Word, Excel, Outlook) and EMR systems.
• Demonstrates strong attention to detail and excellent time management.
• Capable of managing multiple priorities independently and as part of a team.
• Familiarity with or willingness to learn:

• Patient history and triage
• Basic vital signs, ECG testing
• Phlebotomy, IV insertion, and sterile lab procedures
• Intraocular pressure (IOP) testing, slit lamp use
• Drug accountability, minor procedure assistance
• AE/SAE tracking and reporting

• Strong written and verbal communication skills.
• Reliable, self-motivated, and eager to contribute to team goals.
• Maintains a professional appearance and positive, helpful attitude.

Benefits:

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Life insurance, disability coverage, and ancillary benefits offered.
• 401k eligibility with company match.
• Paid time off and holidays.
• Opportunities for professional development and certification.
• Friendly, upbeat, and supportive work environment.

Provider Registration:

Retina Specialty Institute is registered with the Florida Agency for Health Care Administration (AHCA). For information on our provider status, visit the Florida Practitioner's Database:

Equal Opportunity Employer:

Retina Specialty Institute and Southern Eye Group are equal opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. It is the policy of our companies not to discriminate on the basis of age, color, sex, disability, national origin, race, religion, gender identity, sexual orientation, veteran status or any other characteristic protected by law.


Physical Requirements and Work Environment:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue burden.


This role includes both administrative and clinical duties in a fast-paced medical setting. Some days may be spent primarily at a desk performing computer-based tasks; other days may involve technician-like responsibilities that include assisting with patient care and moving throughout the clinic.


The position requires frequent walking, standing, and reaching, with occasional stooping, kneeling, or crouching. Lifting or moving up to 15 pounds may be necessary. Specific vision abilities include close, distance, and peripheral vision, depth perception, and focus adjustment-especially when reviewing medical records or assisting with equipment and patient care.


Work is performed on-site in a climate-controlled medical office with moderate noise levels. The ability to remain composed, responsive, and detail-oriented in a busy, high-energy environment is essential.


Other Duties:

This job description provides an overview of key duties but is not all-inclusive. Responsibilities and tasks may evolve over time, and adjustments may be made as needed, with or without prior notice.