Care Coordinator

Care CoordinatorThe Care Coordinator, meeting the requirements of a Case Manager, will provide supports to families as an adjunct to the clinical treatment. They will engage youth, families and other significant persons involved in the youth's treatment in a collaborative relationship to promote positive outcomes. They will help to assess families' needs and secure new services that are needed.Essential & Core Functions:1. Provide coordination of all services for IBHS consumers and their families as well as linkages to new services needed2. Ensure appropriate referrals to community resources and follow-up on these referrals3. Consult with and document contact with IBHS consumers' families and significant persons4. Collect information surrounding referrals including but not limited to MTSS paperwork, IEP, discharge summaries, past evaluations, educational plans, treatment history, school behaviors, etc.5. Perform reminder and follow-up calls for Level of Care Assessments and outside service appointments.6. Update contact information in Credible7. Complete social determinant of health scales (matrix) for all consumers, in the absence of a Family Peer Specialist8. Invite and remind interagency meeting participants9. Obtain and update yearly all consents, tracking expirations to proactively complete10. When needed, monitor consumers' behaviors emphasize prevention rather than intervention.11. Intervene when problem behaviors are exhibited, which includes but are not limited to counseling, removing them from the area, verbal prompts, securing the assistance of clinical staff, etc.12. Prevent crisis however, when necessary, deescalate children in crisis13. Collect outcome data for consumers and input outcome data into computer system14. Follow up on all consumers needing hospitalization15. Review Assessments and SDOH Matrix for needs identified and connect consumers and families to services to address these needs16. Identify and establish contact with community resources and assist in resource mapping17. Maintain the All IBHS excel resource spreadsheet by adding newly identified resources or changes in contact information18. Complete home and community visits.19. Provide timely completion and follow up of Clinician and Directors requests for connecting families to needed resources20. Escort families to appointments21. Execute discharge plan by making all referrals to community resources22. Represent program/Agency at community activities/fairs23. Meet service productivity expectations24. Complete all paperwork within specified time frames25. Maintain an understanding of agency policies and procedures26. Attend and participate in supervision and staff meetings in accordance with regulatory standards27. Adhere to WES's Code of Ethics and comply with State Mental Health Code28. Attend trainings as required by WES29. Participate in and adhere to Individualized Training Plan30. Participate in continuous quality assurance/program development31. Comply with WES standards for service delivery32. Maintain consumer confidentialityAdditional Responsibilities:1. Performs other duties and special projects as assigned. WES Health System