Care Coordinator

Job Description Insight Global is seeking a Care Coordinator for one of their Social Service clients in South Jersey. The Care Coordinator is a Master’s-level clinician (LSW preferred) responsible for providing comprehensive care coordination, clinical oversight, crisis triage support, and ongoing case management for individuals served by the Community Crisis Response Team (CCRT). Working under the supervision of the Lead Clinician (LCSW), this individual conducts brief assessments following crisis interventions, supports the development of individualized care plans, and ensures services are delivered in accordance with trauma-informed, recovery-oriented practices. The Care Coordinator provides clinical guidance, supervision, and support to Peer Specialists while coordinating referrals and warm handoffs to behavioral health, medical, and community-based social service providers. This role is responsible for conducting timely follow-up within 24–72 hours of a crisis response, monitoring client engagement, addressing barriers to care, and facilitating re-engagement efforts as needed to promote long-term stability and recovery. In addition, the Care Coordinator participates in case reviews, multidisciplinary team meetings, and care coordination efforts, serving as a liaison between clients, families, community partners, and healthcare providers. The position also supports program operations through accurate documentation, service tracking, quality improvement initiatives, data reporting, training participation, crisis response planning, and team debriefings. This role requires frequent travel throughout the community, the ability to sit or stand for extended periods, and the ability to lift up to 50 pounds while supporting field-based crisis response and recovery services. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements

• Minimum 3 years of experience in behavioral health, substance use, or co-occurring disorders
• 1 year minimum supervisory experience
• Knowledge of crisis intervention, trauma-informed care, and recovery-oriented practices and experience in crisis response, emergency services, or community-based care
• Ability to provide clinical oversight and support multidisciplinary teams
• Strong communication, documentation, and decision-making skills
• Master’s Degree in Social Work or related field required

Active New Jersey Licensed Social Worker (LSW) Insight Global