Literacy Program Specialist

Bachelor's degree in social/human services, education, foreign languages or closely related field; or any equivalent combination of related training and experience or closely related field. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. This is responsible, varied technical and paraprofessional work in the Alachua County Library District. An employee assigned to this classification is responsible for performing duties under general supervision and within prescribed guidelines. Although the employee works with considerable independence, deviations from established library procedures or library policy are made in consultation with a higher level supervisor. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Key Responsibilities Functions as lead worker on assigned tasks. Assists in planning and implementing key program events and initiatives. Provides relevant services to specific groups including tutors, learners, partner program staff and volunteers. Collects and maintains program records, databases, reports and statistics. Tracks information key to successful programming, grant proposals and recognition/retention plan. Responsible for inventory program materials and New Reader (NR) collection; assists Branches with NR weeding. Provides relevant, high quality materials appropriate for emerging adult readers and their tutors. Manages literacy blog, directory listings and organizational contacts database; create flyers and web content. Promotes literacy program services and events to the community. Handles inquires by directing individuals to appropriate service, program or partner agency. Matches learners with educational services in the community. Attends training to improve knowledge of literacy, English language learning and related topics as well as Library District services. Provides meaningful support to enhance services to non-traditional adult learners. Attends Library and community meetings and outreach events. Represents literacy program and highlight services to stakeholders. Assists with the administration of the program; may provide lead direction to support and volunteer staff. Communicates with colleagues and partner organizations to provide overview of program services, events and initiatives. Represents the Literacy program at local and surrounding community events. Completes quality work assignments in a timely and efficient manner. Maintains directories for community youth and adult education programs. Maintains accurate knowledge of Library District and community partner organizations and services. Maintains inventory and place orders for literacy program materials. Handles and processes effective referrals to library-based and partner programs. Maintains confidential information as appropriate. Creates and designs presentation materials. Provides excellent customer service to all program stakeholders. Performs other duties assigned. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of a variety of books, subjects and literature, specifically as related to the literacy department Knowledge of the major fields of learning comprising the social sciences, natural sciences and humanities. Knowledge of operating and basic troubleshooting of computer equipment. Knowledge of frequently used software applications, word processing, and spreadsheet applications. Knowledge of the techniques necessary for coordinating the work of others. Ability to perform basic troubleshooting of common software problems. Ability to use emerging technology for the literacy program. Ability to interpret, apply and explain library procedures. Ability to handle multiple projects and responsibilities simultaneously. Ability to determine when a situation should be referred to a higher level supervisor. Ability to receive and convey written or oral instructions; ability to explain informational instructions to others. Ability to establish and maintain effective working relationships with co-workers, the public and other agencies. Ability to effectively communicate, both orally and in writing. Ability to lift, reach, and bend to locate and remove requested materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is required to stand; walk; sit; reach with hands and arms; stoop, kneel or crouch and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr