Quality Technician 2

Founded in 1910 , KONE ( is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability ( leader with repeated recognitions by Forbes ( , _Corporate Knights for clean capitalism and others. _

Are you ready to make your next career move to join our team as our Quality Technician 2for KONE Americas in KONE Allen, TX ?

• Do you enjoy preparing inspection plans and procedures/instructions, communicating them, and assure implementation by giving guidance and support?

• Does identifying best practices and improvement opportunities motivate you?

• Do you thrive in areas where you keep record of inspection results and ensure correct calibration of measurement equipment?

• Are you knowledgeable with Quality tools, methods, and systems Familiarity with continuous improvement through application of Lean and Six Sigma?

• Do you demonstrate a passion carrying out and submit material and work inspections? for quality and results?

• Are you committed to communication inspection and audit results to relevant stakeholders?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position : Allen, TX.

As our Quality Technician 2, you will lead quality assurance in the factory production environment by identifying improvement opportunities, preparing inspection plans, and conducting first article sample tests. You will also train operators, perform manufacturing process audits, and serve as the primary quality contact for the production. And finally, you will work closely with the Quality Engineers, Supplier Quality Engineers and Production team to maintain quality output.

You will bring 3+ years of progressive and successful experience in Quality/testing to KONE. High School Diploma or Relevant Testing/Quality certifications required (engineering background, preferred).

Other Listed Job Duties & Responsibilities:

• Performs sample tests and process audits and assures the measurement system is correctly implemented. Create reports regarding quality measurements and inspections.

• Perform inspections on the incoming material and prepares summary of inspection results to Suppliers and Product owners.

• Performs daily production audits and document the findings.

• Communicates inspection and audit results to relevant stakeholders such as Quality Manager/Engineer and Production supervisors.

• Manages the third-party tool calibration process.

• Perform tests on the Return Material Authorization (RMA) products.

• Perform reconciliation of warranty claims and identify improvement opportunities to mitigate them happening again.

• Perform root cause analysis and propose corrective actions.

Other Hiring requirements:

• Working knowledge with Lean and Quality tools, methods, and systems.

• Working knowledge on 5S.

• Knowledge which measurement and test equipment tools are appropriate for various applications and how to assess tool accuracy and precision. Must understand the concept of calibration standards.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation .

• We value your authentic self.

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation

• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• 401K Employer Match

• 401k Employer Non-elective Contribution

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Digital Health Solutions & Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• Employee Family Assistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off & Holidays

• Company Paid Life and AD&D Insurance

• Supplemental Life and AD&D Insurance

• Company Paid Short-term and Long-term Disability

• Buy-Up Long-term Disability

• Critical Illness Insurance

• Hospital Indemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONE Credit Union

• Tuition Reimbursement

• Commuter Benefits

Annual Base Pay Range :

The hiring range for this role is $54,800 – $71,925. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Operations Supply Line Bonus plan at $250 per quarter based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career ( !

Beware of Recruitment Scams! (

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.