Desktop/Digital Audio Recording (DAR) Engineer - U.S. Citizens Only

Job Description

Job Description

Candidate(s) will support Windows 11 (W11) desktop installations across the United States.

o The primary responsibilities are to support the replacement of all W10\DAR desktops throughout the
EOIR enterprise at their 60+ court locations.
o Operating Systems will be upgraded from Windows 10 to Windows 11 if needed.
o Candidate will configure audio hearing software on desktop computers using a documented
procedure.
o Candidate will be required to travel to each assigned court location to provide at a minimum the
following:
o Liaison between the court and IT and communicate any issues back to management as they arise
o Assist with the replacement of all existing workstations and laptops that are scheduled to be replaced
o Upgrading the operating system on some existing devices using an existing SCCM task sequence.
o Adding network printers, Mapping shared drives, launching MS Outlook and configuring .pst files
(where applicable)
o Performing standard documented testing on workstations used to record court hearings.
o Running any cables required for commuter equipment.
o Inspecting and conducting inventory of hardware at the various locations.
o Daily status reports to IT mgmt. with status of the migration efforts
o While not on travel the administrators will be required to assist with the remote support of travelers
in the field in troubleshooting workstation issues
o Submittal of expense reports in a timely manner, no later than 2 weeks after expenditure
Expected travel is one to two weeks on travel, one week back in the office followed by two weeks on travel etc.

Company Description

ARES Solutions, Inc (ARES), is an award-winning Small Business headquartered in Fredericksburg, Virginia. Our unwavering commitment to providing the highest level customer service enables our customers to concentrate on achieving their strategic and operation objectives. With a highly skilled workforce, we offer a broad range of technical services and management support to provide "best value" to our customers.

Our reputation for taking care of our customers and employees is demonstrated by our management's receipt of the USDA's Secretary's Honors Award, and the USDA's Small Business Contractor of the Year Award in 2004, 2005, and 2008. Long term relationships with customers and superior support services provided by an excellent technical staff with low turnover, are the cornerstone of our business.

ARES specializes in providing system and software engineering, software/web development, IV&V, T&E, computer security, networking, help desk, PM, and Intel support services to many Federal and DoD agencies.

Company Description

ARES Solutions, Inc (ARES), is an award-winning Small Business headquartered in Fredericksburg, Virginia. Our unwavering commitment to providing the highest level customer service enables our customers to concentrate on achieving their strategic and operation objectives. With a highly skilled workforce, we offer a broad range of technical services and management support to provide "best value" to our customers. \r\n\r\nOur reputation for taking care of our customers and employees is demonstrated by our management's receipt of the USDA's Secretary's Honors Award, and the USDA's Small Business Contractor of the Year Award in 2004, 2005, and 2008. Long term relationships with customers and superior support services provided by an excellent technical staff with low turnover, are the cornerstone of our business.\r\n\r\nARES specializes in providing system and software engineering, software/web development, IV&V, T&E, computer security, networking, help desk, PM, and Intel support services to many Federal and DoD agencies.