Service Advisor

Service Advisor

Sayville Ford, Long Island's Ford Giant continues to grow. Long Island's busiest and largest Ford Service Department. Whether you are starting your career or advancing it, when you join our team, you become a valued part of our family. Our service advisors typically earn $75,000 and $130,000 per year! Must have previous experience as a service advisor. All shifts available!

Benefits

• Medical, dental, vision coverage
• Vacation and sick paid time off
• Family-owned & operated dealership since 1957
• Employee discounts & purchase plans
• 401(k)
• Company events

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.