Front Desk / Office Support Coordinator

Job Description

Job Description

Company: Impact Signs
Location: Salt Lake City, Utah
Job Type: Full-Time

Position Overview

Impact Signs is seeking a dependable, organized, and customer-focused Front Desk / Office Support Coordinator to join our team. This role is the first point of contact for customers, vendors, and visitors while also supporting office operations, accounts receivable, permitting coordination, and administrative tasks.

The ideal candidate is professional, detail-oriented, able to multitask in a fast-paced environment, and comfortable communicating with customers and internal staff daily. Accounts receivable experience is strongly preferred.

Responsibilities

• Answer and direct incoming phone calls professionally
• Greet and assist customers, vendors, and visitors
• Assist with Accounts Receivable (A/R) processes and customer payment follow-up
• Coordinate and provide required information to our partnered permitting company
• Follow up on permit statuses and ensure projects continue moving forward
• Provide customer updates throughout project milestones
• Support office staff and management with administrative tasks as needed
• Maintain organized records, files, and office communication
• Assist with general office duties and special projects as they arise

Qualifications

• Previous office administration or front desk experience preferred
• Accounts Receivable experience strongly preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities
• Proficient with computers, email, and Microsoft Office programs
• Positive attitude and team-oriented mindset
• Reliable and professional demeanor

Benefits

• Competitive pay based on experience
• Paid holidays after 90 days and PTO after a year
• Health, Dental/Vision, and life insurance options
• 401K Match
• Opportunities for growth within the company
• Supportive team environment

Schedule

• Monday–Friday 8:30am- 5:00pm
• Full-time, in-office position

Why Join Impact Signs?

At Impact Signs, we value teamwork, accountability, and exceptional customer service. Every member of our team contributes to delivering quality signage and an outstanding customer experience. If you're organized, enjoy helping others, and thrive in a collaborative office environment, we'd love to hear from you.

How to Apply

Please submit your resume and relevant experience for consideration. We are looking for someone who is motivated, dependable, and ready to become an important part of our growing team.

Equal Employment Opportunity

Impact Signs is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing equal employment opportunities in accordance with applicable federal and Utah law and do not discriminate based on any protected status