Office Administrator

Office Administrator

At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office Administrator to be the first point of contact for our customers and help keep our front office running smoothly.

If you enjoy working with people, thrive in a fast-paced environment, and have experience in the collision repair industry, we'd love to hear from you.

Responsibilities

• Greet customers and provide a welcoming, professional experience
• Check customers in and assist with vehicle drop-offs and pick-ups
• Communicate repair updates to customers throughout the repair process
• Answer incoming phone calls and respond to emails professionally
• Schedule appointments and coordinate with the production team
• Create, update, and manage repair orders using CCC ONE
• Match invoices and receipts to repair orders and maintain accurate records
• Process customer payments and assist with basic office accounting tasks
• File and organize repair documentation and insurance paperwork
• Assist with administrative tasks to support daily shop operations
• Maintain a clean and organized reception area

Qualifications