Employment Office Clerk

: The Employment Office provides signature customer service to job seekers and hiring managers throughout Publix's corporate offices, distribution centers, manufacturing facilities, and stores. Within the department, the Employment Office Clerk impacts a candidate's experience and initial impressions of Publix. Ideal candidates for this role have strong customer service skills including professionalism, patience, and a people-first attitude. They should possess a strong work ethic and have a positive and flexible demeanor to handle a fast-paced and evolving environment. In our offices, we value in-person interactions, similar to those our store associates have with customers. This role is a face-to-face, office-based position, located at Publix's Lakeland corporate office. What you'll do:

• coordinate applicant processing and paperwork, and facilitate employment screening processes
• professionally answer and respond to a large volume of customer calls daily
• create, monitor, and facilitate activity related to job requisitions
• coordinate contingent workforce
• provide premier customer service to hiring managers, department administrators, and applicants while multitasking various responsibilities

Required Qualifications:

• High school diploma or equivalent experience
• at least one year of general office experience
• basic skills with Microsoft Access, Excel, and PowerPoint
• intermediate skills with Microsoft Word
• strong written and verbal communication skills
• excellent time management skills and the ability to work efficiently in a fast-paced environment with competing priorities
• flexible and adaptable to adjust style and approach in response to differing circumstances
• willingness to work extended hours as business needs require

Address: 1936 George Jenkins Blvd