Client Services Representative I - PRN

Job Opportunity at Sonic Healthcare USA

Sonic Healthcare USA is proud to be a Great Place to Work certified employer, dedicated to creating a supportive and inclusive environment. We emphasize teamwork and innovation. Explore our job openings and advance your career with a company that values its team members.

This position is fully remote but requires residing within 25 miles of the laboratory located at 760 Westchester Ave, Rye Brook, NY 10573. The hours are from 8:30am to 5:00pm, Monday to Friday, with a flexible schedule and off days.

The hourly rate for this per diem position is $21.50/HR, and it is not eligible for benefits.

If you are passionate about solving problems and explaining things to help people feel valued, and you're looking for great benefits and career growth, this role is for you. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

In this role, you will:

• Provide exceptional service to patients, clients, and the laboratory team over the phone.
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent.
• 1 year of experience working in a call center or in the laboratory.
• Exceptional communication skills.
• Top-notch typing proficiency (at least 35wpm), including 10-key.
• Ability to thrive in a fast-paced environment.

Bonus points if you've got:

• Associate's Degree or Medical Assistant training.
• 2+ years of laboratory training or experience in specimen collection and processing.
• Data entry experience in a production environment.

We'll give you:

• Appreciation for your work.
• A feeling of satisfaction that you've helped people.
• Opportunity to grow in your profession.
• Free lab services for you and your dependents.
• Work-life balance, including Paid Time Off and Paid Holidays.
• Competitive benefits including medical, dental, and vision insurance.
• Help saving for retirement, with a 401(k) plus a company match.
• A sense of belonging we're a community!

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.