Clinical Manager - Gastroenterology

Overview Duly is hiring a Clinical Manager to support our gastroenterology service line. This position will oversee 15 GI/Endoscopy sites, giving the opportunity to influence patient care, team performance, and operational success across the service line. Clinical Manager - Gastroenterology Full-Time, 40 hours per week. Monday-Friday: Hours will vary based on business needs. Location - Warrenville, Position will require to surrounding clinics within specialty. Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team Responsibilities - Physician Governance/Leadership: Collaborates with physicians on accomplishing Practice goals: financial targets, quality/patient satisfaction targets. Keeps physicians informed on progress toward goal accomplishment. Communicates with physicians organizational initiatives, policies, and assists them in interpretation and working within organizational parameters. Planning: Organizes/budgets resources (people, equipment, materials) to deliver effective patient care. Reviews department goals and arranges work to accomplish goals. Develops short range targets as indicators toward reaching goals. Controlling: Reviews financial and patient outcomes and assures outcomes fall within acceptable pre-determined limits. Trends data and investigates outliers to determine if action is warranted for correction and prevention. Evaluates department data against performance benchmarks and goals established and works with the clinical team to implement performance improvement. Human Resources: Plans for acquisition, alignment, and engagement of human resources through selection, on-boarding, coaching, appraisal, and development. Seeks to create an environment with emphasis on team work in accomplishing the mission and goals of the Practice and MPAS. Appropriately seeks guidance in assistance with human resource concerns. Patient Satisfaction: Assesses the patient experience through various methodologies of collecting information from patients. Tracks complaints and responds to address complaints in a timely manner. Works toward recovering and ensuring the needs of patients are met. Appropriately educates the patient on MPAS policies in order to enhance and prevent misunderstandings. Brings issues forward to Directors for resolutions that are based in organizational systems. MPAS Activities: Member of the Management Team, representing their Practice to other MPAS management associates. May participate in Ad Hoc or Standing Committees. Representative of MPAS in the community at large Functions as a clinical/ management resource and leader for the clinical team and physicians. Performs the duties of the triage nurse, staff nurse, or medical assistant as necessary. Consults and coordinate with healthcare team members to assess, plan, implement, and evaluate patient care. Provide professional clinical leadership, maintain/delegate work schedule for nursing department staff, delegate tasks, monitor overtime and adjust schedules accordingly, approve time off requests for clinical team as needed and adjust schedule as needed, assist in annual employee evaluations, coordinate department meetings as needed, delegate nursing tasks, monitor budgetary constraints, maintain DMG policy and procedures, doctor/patient liaison, maintain patient confidentiality, assure OSHA/Safety compliance. Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate. Performs all other duties/responsibilities as assigned. Qualifications Education Graduation from an accredited Registered Nursing program. Must have a current CPR certification and a current and valid Illinois Nurse License Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act. Experience At least five years professional nursing experience. Inpatient and outpatient experience helpful. Charge nurse, lead nurse, or some other supervisory experience desired. The compensation for this role includes a base pay range of $99,845-149,770, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly. Current Duly Health and Care team members: Please do not apply through this external site. To be considered, log in to Workday through the OneDuly intranet and click on Career Opportunities to apply. This ensures your application is reviewed appropriately. If you have questions, please connect with your leader or HR Business Partner for support.