Personal Injury Pre Litigation Case Manager Supervisor

Job Description

Job Description

The Dominguez Firm is seeking an experienced Pre-Litigation Team Leader to lead a team of personal injury case managers and oversee cases from intake through pre-litigation settlement.

This position is ideal for a knowledgeable personal injury professional who is comfortable supervising staff, directing medical case management, reviewing demands, negotiating settlements, and providing clients with attentive and compassionate service.

Key Responsibilities

• Lead, supervise, and support a team of up to five pre-litigation case managers.
• Oversee a pod portfolio of personal injury matters from case inception through settlement.
• Conduct regular file reviews and provide clear direction regarding case strategy, medical treatment, deadlines, and next steps.
• Review every newly assigned case to identify potential issues, responsible parties, applicable statutes of limitation, government entities, insurance coverage, damages, and additional claims.
• Complete introductory calls with new clients within one week of case assignment.
• Guide case managers in coordinating and monitoring clients’ medical treatment.
• Review medical records, reports, recommendations, diagnoses, and outstanding treatment needs.
• Identify when a case is ready for demand and determine whether additional medical treatment or investigation is required.
• Review, edit, and approve settlement demands before submission.
• Negotiate settlements with insurance adjusters and communicate settlement recommendations to clients.
• Carefully review settlement releases to ensure the appropriate parties and claims are addressed.
• Monitor policy-limit demands, insurance disclosures, declarations of no additional insurance, asset searches, and potential open-policy considerations.
• Review settlement breakdowns, medical-provider balances, liens, and related documentation for accuracy.
• Assist with client concerns and resolve issues that could delay treatment or settlement.
• Collaborate with medical records coordinators, lien negotiators, the Intake Department, attorneys, and other members of the Firm.
• Ensure cases are properly documented and managed in accordance with Firm procedures.
• Perform other duties and special projects as assigned.

Qualifications

• Bachelor’s degree from an accredited college or university.
• At least five years of experience working in personal injury pre-litigation.
• Previous experience leading, training, or supervising case managers strongly preferred.
• Strong knowledge of personal injury case management, medical treatment, insurance claims, demands, and settlement procedures.
• Familiarity with government-claim deadlines and statutes of limitation.
• Knowledge of uninsured and underinsured motorist claims.
• Familiarity with workers’ compensation crossover matters.
• Working knowledge of health insurance and lien issues involving Medi-Cal, Medicare, Kaiser, and other providers.
• Excellent written, verbal, interpersonal, and organizational skills.
• Strong judgment and the ability to identify potential case issues early.
• Ability to manage competing priorities and a high-volume caseload in a deadline-driven environment.
• Proficiency with Microsoft Office and legal research or case-management platforms.
• Professional fluency in English and Spanish strongly preferred.

The Dominguez Firm is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, medical condition, marital status, military or veteran status, or any other characteristic protected by applicable law.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Manager : 3 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Los Angeles, CA 90010 (Required)

Work Location: Hybrid remote in Los Angeles, CA 90010

The Dominguez Firm is one of California’s most respected and successful personal injury law firms. With a team of over 130 legal professionals and a record of delivering outstanding results, we are driven by a mission to advocate for injured clients and their families with integrity, compassion, and excellence. Our firm culture is dynamic, inclusive, and built on collaboration, growth, and results.

Company Description

The Dominguez Firm is one of California’s most respected and successful personal injury law firms. With a team of over 130 legal professionals and a record of delivering outstanding results, we are driven by a mission to advocate for injured clients and their families with integrity, compassion, and excellence. Our firm culture is dynamic, inclusive, and built on collaboration, growth, and results.