Customer Service Representative

Chick-fil-A

Customer Service Representative

Are you a highly skilled and motivated individual with a passion for providing excellent customer service? Do you thrive in a positive, people-focused environment? If so, we have an immediate opportunity for you to join our team at Chick-fil-A!

Chick-fil-A is more than just a restaurant - it's a place where teamwork and leadership development are valued. Our locally owned and operated franchise is committed to investing in the future of our team members and giving back to our communities. Join us and be a part of something delicious and fun!

Responsibilities:

Serve customers by providing all necessary service and product information
Resolve service and product problems
Ensure customer satisfaction and a pleasant user experience
Answer service and product questions to attract potential customers
Record account information to open customer accounts
Update account information
Maintain customer records
Clarify customers' complaints and determine the cause of the problem
Provide adequate solutions to problems according to the policy

Requirements:

Multitasking abilities
Analytical skills to analyze information and resolve conflicts
Excellent phone skills and active listening
Strong documentation skills
Market knowledge and problem-solving abilities
Quality focus and effective communication skills
Product knowledge and a commitment to exceptional customer service

Location: 120 12th Ave. Norman, Ok

If you are a dynamic and enthusiastic individual who enjoys providing top-notch customer service, we want to hear from you! Apply today and join our team at Chick-fil-A!

Work schedule:

Day shift
Night shift

Benefits:

Flexible schedule
Paid training
Employee discount

Apply

Vacancy posted 22 hours ago

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