Solutions Sales Engineer

About the Company

A Senior Solution Engineer is a critical technical pre-sales position within our client. You will establish and grow personal relationships with the staff at our largest Enterprise clients. Sales Engineers bring a mix of deep technical expertise in network engineering and automation and practical people skills; they have an ability to clearly explain the business value of our solutions offerings with a compelling and trusted message. This position is ideal for professionals seeking to expand their impact across both customer-facing and product-influencing dimensions.

The compensation for this role is 135k to 150k plus 30% targeted incentive bonus..The salary may be negotiable based on experience, education, geographic location, and other factors.

This is a fully remote role and will require 10-15% travel.

About the Role

In close partnership with sales account managers, a Senior Solution Engineer works across large and complex enterprises to gain a deep understanding of customer objectives, identify meaningful automation opportunities, and map them to high-value use cases. Candidates in this role leverage strong technical sales expertise to design scalable solution architectures, guide customers through technical evaluations, and ensure successful adoption.

Responsibilities

Customer Engagement

• Own, maintain, and grow relationships with key technical stakeholders at top accounts.
• Serve as a trusted technical advisor to customers throughout the pre-sales and early post-sales lifecycle.
• Conduct technical discovery sessions to understand customer requirements, architecture, pain points, and success criteria.
• Qualify technical fit in collaboration with the sales team to ensure solution feasibility.
• Advocate for customer feedback and work with PS engineering to track solution adoption by regularly interfacing with customers and the delivery team.
• Identify expansion or upsell opportunities for existing customers.

Solution Design & Architecture

• Create and deliver customer-facing presentations of high-level solutions.
• Create customer solution proposals and Statements of Work (SOWs) with input from the professional services team.
• Ensure proposed solutions meet scalability, security, and compliance requirements.
• Map business requirements to technical capabilities to define an aligned solution vision.
• Collaborate with product management to influence the roadmap based on customer needs and solution gaps.
• Provide structured feedback to product management and engineering on feature requests, usability, and customer pain points.

Pre-Sales Enablement & Sales Collaboration

• Partner closely with account executives to develop win strategies, technical differentiation, and proof-of-concept (PoC) plans.
• Support RFPs, RFIs, and security questionnaires, ensuring technical accuracy and completeness.
• Articulate the company’s message, positioning, and common use cases to both business and technical audiences.
• Support marketing efforts by participating in webinars, conferences, and other public engagements.
• Train or mentor junior SEs, sharing best practices, demo assets, and reusable materials.
• Coach sales teams on technical topics to improve their technical fluency.
• Contribute to internal tooling, documentation, templates, and processes to enhance pre-sales efficiency.

Proof of Concept (PoC) & Demonstrations

• Plan, execute, and manage customer PoCs or pilot projects, including defining success criteria and setting up the environment.
• Design, build and maintain demonstration environments, ensuring they reflect current product releases.
• Perform interactive and hands-on demonstrations of solutions to customers and prospects.
• Document PoC results, customer feedback, and key findings to support deal closure and transition to delivery.

Post-Sales Transition

• Ensure a smooth handoff to professional services and delivery teams by clearly documenting the solution design and assumptions.
• Assist in early implementation discovery phases to maintain solution integrity and customer confidence.
• Collaborate with customer success teams to monitor outcomes and ensure customer satisfaction.
• Work closely with delivery teams to maintain continuity from presales requirements through delivery, ensuring to communicate tangible business impact and value realization to key project stakeholders.

Qualifications

• Passion for customer experience and success.
• Desire to understand the business outcomes and value that network automation solutions offer.
• Provides attentive, customer-focused guidance during every stage of the automation process.
• A collaborative, team approach, working across all business units.
• Flexibility to participate in both remote and in person sales meetings.

Required Skills

• Prior experience in the areas of IP networking or network devops.
• 2+ years in building enterprise network automation solutions.
• Knowledgeable in selling consulting, managed services, and professional services.
• 7+ years in enterprise sales, sales engineering or consulting.
• Strong relationship, presentation, and selling skills.
• Must be highly motivated, self-starter, and have excellent organizational skills.

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to :

• Health and Dental insurance
• 401k
• PTO
• Life Insurance

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance