Account Manager

Drive Client Success at a Leading Paid Media Agency At ATRA, we believe great people create extraordinary results. Consistently recognized as a top paid media agency with multiple awards across Search Engine Land, US Search Awards, Google Partners, and Clutch.co - including 2025 PPC Agency of the Year. We’re looking for an Outlier - someone who thrives in a high-performance environment, pushes beyond “good enough,” and wants to become one of the best in the industry. If you’re hungry to learn, ready to innovate, and want your work to have a direct impact on client success, you’ll fit right in. This is your opportunity to accelerate your career in client services, analytics, and digital strategy while joining a team that invests in your growth and celebrates your wins. Why ATRA We don’t just drive client success. We build careers. At ATRA, you’ll get: Revenue sharing + annual bonuses for agency and team success Life Time Fitness membership stipend (often covers you + spouse, depending on location) 1-week paid holiday break from Christmas Eve through New Year’s Structured career progression to Senior Account Manager and beyond Professional development: certifications, conferences, and digital courses 10–15% travel for client meetings and industry events What You’ll Do Assist in planning and execution of multiple client projects and strategies, collaborating with cross-functional teams to ensure quality project deliverables and seamless client communication Problem solving for client requests, issues and consistently gathering feedback to ensure full client satisfaction Ability to have business conversations with various client stakeholders to ensure we know their goals and KPIs Preparing agendas for internal and external meetings, ensuring the team and client are up to date on projects, deliverables, and timelines Running external client meetings, providing updates on reporting and performance, communicating key deliverables, and following up on action items Diligently record notes in internal and external meetings, ensuring accurate and detailed action items are recorded for internal teams and clients. Sending organized follow-ups in a timely manner. Assign, track progress of, and follow up on tasks and deadlines in ClickUp (project management software) Proactively and effectively communicate internally and externally via multiple channels such as email and Slack Schedule and coordinate recurring client meetings and internal meetings as necessary Create and establish internal processes and procedures with an ability to innovate for our company What We’re Looking For 1-3 years experience in a similar Account Management role at a digital marketing agency or similar experience in‑house Strong understanding of the digital marketing and paid media industry Experience with project management software (ClickUp, Asana, Monday, Teamwork or similar preferred) Driven and passionate learner who strives to improve each day Exceptional attention to detail with the ability to recollect client information across multiple functions and areas Strong interpersonal and communication skills, both written and verbal Ability to work collaboratively, show tenacity, and have a positive attitude Dedication to excellent customer service at an exceptionally high standard Did we mention attention to detail? If you get to this point in the job posting, please mention that you’re an Outlier in your phone interview Ability to join us in our office in Tempe (remote day available upon 90 days of successful employment) $60,000 - $75,000 salary DOE Competitive PTO + 1 week Holiday Break + Paid Holidays 401(k) + company match Revenue sharing + annual and team bonuses Life Time Fitness gym membership stipend Ergonomic sit/stand desk + Mac or PC laptop (your choice) Bi‑weekly catered lunches & monthly team building outings A collaborative, Outlier‑driven culture where high standards and innovation thrive #J-18808-Ljbffr ATRA