QA Specialist - Contact Center Quality (Hybrid, 1st Shift)
MillenniumSoft Inc
Medical Devices Company in San Antonio, TX is seeking a QA Specialist 1 with contact center quality monitoring experience. This 12-month contract, on W2, is 40 hours per week on 1st shift. The role offers hybrid work with Friday remote options and requires QA data reviews and coaching to improve service quality. Key tasks include evaluating interactions, reporting results, and maintaining QA metrics; preferred experience with SAP/JDE/i5 and HighRadius is a plus. #J-18808-Ljbffr MillenniumSoft Inc
Vacancy posted 6 days ago
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