Restaurant Operations Manager - Newport, KY

Job Description

Job Description

About us: Located at Newport on the Levee, Velocity Esports is a cutting-edge esports and entertainment platform with a focus on bringing you next level entertainment experiences. We offer premier esports lounges, arcade games, bowling, billiards & darts, live tournaments and other in person entertainment features. Whether competing in a tournament or enjoying elevated casual dining, craft beverages and arcade games in person at one of our venues, our commitment is to deliver "Next Level Gaming, Next Level Fun" to our guests.Reporting to the General Manager, the Operations Manager has overall responsibility for the operations and profitability of the business for the functional area(s) they are assigned.Daily Tasks:Manage the daily shift and guest experienceEnsure the guest experience and quality of products and displays are at standardOversee and Lead all hourly team members.Set daily, weekly, monthly goals with direct reportsOversee training, schedule, and development of hourly employeesWeekly/monthly inventoryTrack and manage game payouts to company expectationsMaintain a safe, clean and inviting storeEnsure all operating and quality standards are met.On premise liaison with contracted vendors.Coordinate and execute parties and events.Oversee aspects of units ordering, receiving, inventory and cost control systems.Generation of daily, weekly and monthly reportingCompliance with all cash handling policies and proceduresMusts:2 - 5 years management experience within an entertainment concept, theme park or high-volume restaurantLocal or State regulation requirements regarding food handling and/or liquor service.Must be able to provide excellent Guest ServiceMust have excellent time management & follow up skills necessary to perform in a fast paced, high-volume environment.Must have the ability to hold the team accountable, but also motivate and coach the team to strive to the be the best. Servant Leadership works best.Fringes:Discounted MealsGame Play DiscountsMedical, Dental and Vision InsurancePaid Time Off- Vacation & Sick PayFlexible schedulesRelocation is not available for this position at this time.Must be able to provide authorization to work in the US - we use Everify.QualificationsBehaviors RequiredThought Provoking: Capable of making others think deeply on a subjectLeader: Inspires teammates to follow themEnthusiastic: Shows intense and eager enjoyment and interestMotivations RequiredFinancial: Inspired to perform well by monetary reimbursementSelf-Starter: Inspired to perform without outside helpGrowth Opportunities: Inspired to perform well by the chance to take on more responsibilityAny offer of employment made may be subject to a Background Investigation. Any offer of employment is made with the explicit understanding that it is contingent upon a satisfactory Background Investigation. Velocity Esports, Inc. (and its affiliates) reserves the right to take adverse action at any time if the Background Investigation reveals any violation of the company's policy or reflects negatively on the company or its operations