Service Manager

Service Manager – Hyundai of Vacaville Location: Vacaville, CA 95687 Compensation: $100,000 – $225,000/year Job Type: Full-Time Lead the Fixed Ops Team at a Growing Solano County Store Hyundai of Vacaville, part of Wise Auto Group, is looking for a Service Manager who wants to run a real department — not just keep the lights on. We're building toward top-tier performance in this region, and we need someone who's hands‑on, holds people accountable, and knows how to grow a service drive. If you've got a track record of driving profitability, developing advisors and techs, and running a tight, efficient shop, we want to talk to you. What You'll Own Run day-to-day service department operations start to finish Drive labor sales, technician productivity, and profitability through disciplined process Coach and develop Service Advisors, Technicians, and Dispatch — day in, day out Own CSI, manufacturer metrics, and online reputation Manage scheduling, workflow, and shop capacity so nothing sits idle Dig into the numbers — review financials and KPIs and act on what you find Stay compliant with manufacturer standards, warranty requirements, OSHA, and California labor law Recruit, hire, train, and keep good people Handle escalated customer concerns personally and professionally Work closely with Parts and Sales so the whole store wins together What You Bring 5+ years of dealership fixed ops management experience A real understanding of how a service department makes money Proven results — gross profit, CSI, tech efficiency, department performance Experience managing a full team of advisors and technicians Strong communicator who leads by example, not just by title Comfortable in a DMS (DealerTrack experience a plus) Valid California driver's license, clean record What We Offer Competitive base plus performance‑based incentive plan Medical, Dental, and Vision insurance 401(k) Paid Time Off and Paid Holidays Employee Vehicle Purchase Program Real leadership development and a clear path to grow within Wise Auto Group Hyundai of Vacaville is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants must be authorized to work in the United States. #J-18808-Ljbffr