Assistant Director, Events Technology

Join a team that truly makes a difference in the world by funding game-changing cancer research and saving lives. The V Foundation for Cancer Research, co-founded by legendary basketball coach and announcer Jim Valvano and ESPN, provides a fun and rewarding environment where your work accelerates Victory Over Cancer. The V Foundation is a diverse community where employees are valued for their ideas and contributions. We offer phenomenal benefits including 100% of healthcare costs covered for you and your family and a generous paid time-off plan.The Assistant Director, Event Data and Technology is responsible for leading and executing the technology, systems, and operational workflows that support fundraising and organizational events across the V Foundation.Reporting to the Chief Systems Officer, this role serves as the primary owner of event data and technology operations, including registration platforms, event websites, auctions (live and silent), mobile bidding systems, reporting workflows, and related event support tools. The Assistant Director will ensure event systems are effectively configured, maintained, and optimized for accuracy to support a seamless experience for attendees, sponsors, donors, volunteers, and staff.This role plays a key part in improving how engagement and transactional data is captured, connected, and utilized across systems. Working closely with internal Operations, Finance, Development, and Research & Grants teams, the Assistant Director will establish scalable processes and consistent practices that improve ease of use for staff managing technical event functions, support accurate reporting, improve constituent insights, and strengthen alignment with Salesforce as the organization’s central source of truth. This position requires a blend of operational execution, systems thinking, problem-solving, and cross-functional collaboration. The ideal candidate is comfortable both building and supporting event technology solutions directly while also identifying opportunities to improve processes, reduce manual work, and strengthen data consistency across the organization.The V Foundation’s events and fundraising efforts rely on multiple platforms and workflows to support invitations, registrations, sponsorships, auctions, donations, and attendee engagement.As the organization continues to grow, it is increasingly important that these systems and processes work together effectively, support a strong constituent experience, and provide reliable, actionable data for staff and leadership.This role is critical in helping the organization:Improve consistency across event and engagement workflowsStrengthen operational efficiency and reporting capabilitiesEnsure event data is accurately captured and connected across systemsSupport alignment between event platforms and SalesforceBuild sustainable, scalable processes that can evolve alongside organizational growthPlease note that the salary range for this position is $63,500-$77,700. It is uncommon for an individual to be hired at or near the top of the range for their role. Actual compensation decisions are based on a variety of factors unique to each candidate, including but not limited to, responsibilities of the position, experience, skill set, work location, internal pay equity, as well as market and business considerations.Key Responsibilities and Activities40% Event Technology Operations and ExecutionBuild, configure, and manage event registration websites, ticketing, auctions and bidding platforms, and related event technology solutionsLead operational setup and execution within event platforms, including attendee registration, sponsorship tracking, auction configuration, payment processing and checkout workflows, and checkout processesPartner with event, marketing, and development teams to support event promotion and attendee engagement through technology platforms and digital workflowsSupport the execution of high-priority fundraising and partnership events, including onsite event technology coordination and troubleshooting as neededEnsure event technology tools are tested, functional, and optimized prior to eventsCoordinate with vendors and software providers to resolve issues and support successful event executionEvaluate and recommend event technology tools, enhancements, and integrations that improve operational effectiveness and user experience30% Event Data Management, Reporting, and Process ImprovementPartner with internal Operations, Finance, Development, and Research & Grants teams to support alignment between event technology platforms and Salesforce, ensuring consistent and actionable constituent dataSupport the accurate capture and management of event-related engagement and transactional data, including invitations, registrations, attendance, sponsorships, giving, and auction activityIdentify opportunities to improve workflows, reduce manual processes, and strengthen data consistency across systems and teamsDevelop and maintain reporting dashboards, event metrics, and operational reports, including registration trends, attendance, revenue tracking, and post-event analysisTranslate event and engagement data into actionable insights that support event performance, operational planning, and fundraising effectivenessAssist in documenting workflows, procedures, and operational standards that support scalable and repeatable event processes20% Cross-Functional Collaboration and Operational SupportCollaborate with internal teams to support consistent event and engagement workflows across programs and event typesServe as a resource and advisor to internal stakeholders on event technology best practices and operational capabilitiesSupport cross-departmental coordination related to event systems, reporting, and engagement trackingAssist with testing, implementation, and rollout of new event-related tools, workflows, and process improvementsProvide backup operational support for event-related data tasks and workflows during peak event periods10% Training, Documentation, and User SupportProvide training and ongoing support to staff on event technology platforms and operational workflowsDevelop and maintain user documentation, process guides, and standard operating procedures related to event technology and data processesSupport adoption of new tools and workflows through practical training and guidanceAssist with onboarding and coordination of volunteers or temporary event support staff related to event technology functions as neededBachelor’s degree in information systems, nonprofit management, event management, marketing, or a related field, or equivalent work experience4+ years of progressive experience working with event technology platforms, CRM systems, fundraising systems, or related operational toolsExperience supporting fundraising events, registrations, auctions, sponsorships, or related event operations strongly preferredStrong understanding of how data moves across systems and operational workflowsProven ability to work with CRM platforms such as Salesforce and event management tools such as Greater Giving or similar platformsStrong organizational and project management skills with the ability to manage multiple priorities and deadlinesAbility to balance hands-on execution with process improvement and operational planningStrong analytical, troubleshooting, and problem-solving skillsExcellent communication and collaboration skillsAbility to work independently while partnering effectively across teamsAbility to maintain a high level of confidentialityMinimum basic knowledge of AV, lighting, and audio equipment preferredCommitment to diversity, equity, and inclusion in the workplace #J-18808-Ljbffr The V Foundation