Employment Services Professional- New Castle County

Employment Services Professional

The Employment Services Professional is responsible for delivering high-quality supported employment services to individuals with disabilities, in alignment with the standards and expectations of the Division of Vocational Rehabilitation (DVR) and the Division of Developmental Disabilities Services (DDDS). This role focuses on empowering individuals to achieve meaningful employment outcomes through person-centered planning, job development, placement, and retention support.

Service Delivery & Coordination

• Provide individualized employment services including job readiness training, job development, placement, and follow-along support.
• Collaborate with DVR and DDDS case managers to ensure services are aligned with each individual's employment plan and goals.
• Maintain compliance with DVR and DDDS service guidelines, documentation standards, and billing procedures.

Client Engagement

• Conduct vocational assessments and discovery activities to identify strengths, interests, and employment preferences.
• Develop and implement person-centered employment plans.
• Support clients in navigating workplace expectations, accommodations, and communication with employers.

Employer Engagement

• Build and maintain relationships with local employers to identify job opportunities suitable for individuals with disabilities.
• Advocate for inclusive hiring practices and reasonable accommodations.
• Provide on-the-job training and coaching as needed to ensure successful integration and retention.

Documentation & Reporting

• Maintain accurate and timely records of service delivery, progress notes, and employment outcomes.
• Submit required reports to DVR and DDDS in accordance with contractual and regulatory requirements.

Team Collaboration

• Participate in interdisciplinary team meetings and contribute to person centered service planning.
• Engage in ongoing professional development and training related to supported employment, disability services, and vocational rehabilitation.