PBM Client Delivery Analyst

Role Description

The Client Delivery Analyst will help drive growth and fulfill the needs of our business by participating in the client onboarding process. In this role they will conduct claims analysis and create deliverables to assist the operation’s team in supporting the member transition experience to clients, consultants, and benefit brokers. The Client Delivery Analyst will interface with internal teams across the organization.

• Independently ascertain how to query the necessary data from large data sets and generate ad hoc analysis with clear insights.
• Leverage historical claims data and provide reporting that allows for assessment and risk management.
• Assist in preparing deliverables for operation teams that support a member’s transition experience to SmithRx.
• Ensure high quality, “client ready” deliverables through an audit/evaluation process and personal accountability.
• Execute deep-dive analyses and investigations into large datasets and provide clear insights on findings.
• Clearly communicate with internal stakeholders and external partners through email, slack, phone, video call, etc.
• Provide ad hoc analysis to illustrate other potential impact from implementing SmithRx as a pharmacy benefit solution.

Qualifications

• 3-5 years professional experience.
• Experience in software, employee benefits, healthcare industries is a plus.
• Strong analytical skills – ability to work with data and develop key insights.
• Strong organizational, communication and presentation skills.
• Proficiency with Microsoft Excel, SQL, Looker and Tableau.
• Strong project management skills and ability to coordinate multiple projects simultaneously.
• Ability to collaborate constructively and positively with teammates and partners, even under the stress of a fast-paced business environment.

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance.
• Flexible Spending Benefits.
• 401(k) Retirement Savings Program.
• Short-term and long-term disability.
• Discretionary Paid Time Off.
• Paid Company Holidays.
• Wellness Benefits.
• Commuter Benefits.
• Paid Parental Leave benefits.
• Employee Assistance Program (EAP).
• Well-stocked kitchen in office locations.
• Professional development and training opportunities.

Compensation & Benefits

Base Salary:

• Zone A: $89,800 — $105,600 USD
• Zone B: $82,300 — $96,800 USD
• Zone C: $74,800 — $88,000 USD

The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.

Total Rewards:

In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process.