Corporate Revenue Operations Manager

Corporate Revenue Operations ManagerWe're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.POSITION SUMMARY: The Corporate Revenue Operations Manager is responsible for overseeing and optimizing revenue-related processes, ensuring efficient invoice processing, cash receipts management, and customer setup. This role plays a key part in driving process improvements, enhancing operational efficiency, and fostering collaboration with the community finance and operations teams. Additionally, the manager leads the onboarding of newly acquired entities, ensuring seamless integration into the company's financial operations.This position oversees a team of two personnel responsible for daily cash receipts processing.ESSENTIAL DUTIES:Revenue Operations ManagementOversee the end-to-end invoice processing workflow, ensuring accuracy and timeliness.Supervise cash receipts processing, including proper application and reconciliation.Manage customer setup procedures to ensure compliance with company policies.Identify and implement process improvements to enhance efficiency and accuracy.Prepare account reconciliations and summariesTeam Leadership & DevelopmentSupervise and support two personnel responsible for daily cash receipts processing.Provide coaching, training, and performance management to ensure team success.Foster a culture of continuous improvement and operational excellence.New Entity Onboarding & IntegrationLead the financial onboarding of newly acquired entities, ensuring a seamless transition.Standardize and implement best practices for revenue operations across all entities.Collaborate cross-functionally to align financial processes with corporate objectives.Collaboration & Process ImprovementWork closely with the community finance and operations teams to streamline workflows.Develop and implement policies and procedures to optimize revenue operations.Partner with IT and finance teams to enhance system capabilities and reporting.Additional duties or job functions may be required as necessaryKNOWLEDGE, SKILLS AND ABILITIES:Positive attitude, sound judgement, and ability to perform in a fast-paced environmentHighly organized and detail-oriented with ability to multi-task and meet deadlinesAbility to work independently with limited direct supervisionAbility to communicate effectively both verbally and in writingAbility to maintain confidentiality of informationIntermediate MS Excel skills; advanced skill level preferredStrong computer skills in Windows environment including OutlookStrong understanding of invoicing, cash receipts processing, and customer account management.Experience in integrating newly acquired entities into financial processes is a plus.Proven ability to lead teams, drive process improvements, and collaborate across departments.Proficiency in financial systems and ERP platforms; experience with Sage Intaact preferred.Excellent analytical, problem-solving, and communication skills.MINIMUM QUALIFICATIONS:5+ years experience in accounting, accounts receivable or related field3+ years experience in a supervisory roleGeneral understanding of accrual basis accountingIf driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.The physical requirements can vary, but generally, they may include:Mobility: Ability to walk the grounds long distances in various weather conditions.Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.Manual Dexterity: Skills in using technology, including computers and mobile devices.Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email View email address on click.appcast.io so we can review next steps together.What we offer:Comprehensive benefits package including medical, dental, and visionWellness programFlexible Spending AccountsCompany-matching 401k contributionsPaid time off for vacation, holidays, medical, and volunteeringPaid parental leaveTraining and educational assistanceSupport programs, including Employee Assistance Program and Calm HealthOptional benefits including short- and long-term disability, life insurance, and pet insuranceMost importantly, a caring team who is dedicated to your success!