Operations Manager

Overview Rutgers, The State University of New Jersey, is seeking a motivated Clinic Operations Manager for the Environmental and Occupational Health Sciences Institute (EOHSI) - Clinical Research and Occupational Medicine Division (CROM), located in Piscataway, NJ. The Clinic Operations Manager oversees the daily operations of the EOHSI Clinical Center. Establishes clinic-wide operating procedures to maximize quality, efficiency and revenue, while ensuring compliance with state and federal regulations. Works closely with clinic core managers to supervise operational and administrative activities to improve the quality, consistency and efficiency of clinical services. Functions as senior leadership, handling routine and complex operational issues and problems. Supervises the clinical research unit, which provides IRB support and clinical trial management for environmental and occupational researchers. Posting details describe the institutional context, campus location, and the governance and collaboration framework in which the role operates. Responsibilities Administration: Ensure effective utilization of clinic employees, space, equipment and materials within budgetary requirements to maintain excellence in patient care. Develop, review, implement, and evaluate policies and standard operating procedures to maximize efficiency and ensure high-quality clinical services. Align policies and daily operations with clinic goals and ensure adherence to relevant mandates. Budget and Grant Management: Participate with the EOHSI finance team in the preparation of the clinic budget. Oversee the budgets of all specialty clinics within EOHSI Clinical Center. Approve or deny expenditure requests in consultation with the finance team and CROM Division Director. Oversee billing operations to ensure funds recovery for billable services. Contribute to the writing of grant applications, progress reports, presentations, and manuscripts as appropriate. General operational management: Represent Clinical Center/Division Directors at high-level meetings with University, NIOSH, government, business, and other entities. Handle sensitive/legal/confidential issues as requested by Clinical Center and CROM Directors. Solve organizational and operational problems. Monitor the contract process in TCM. Communicate with officials to articulate program goals, build strategic partnerships, and address programmatic issues. Qualifications Minimum Education and Experience: Master’s Degree in a health-related field with environmental health expertise plus at least five years of experience in human subject research project coordination and management (Research Administration & Research Operations), including Institutional Review Board compliance. Experience in financial management (budgeting, purchasing invoicing, etc.) in an academic setting. Demonstrated excellent oral and written communication and leadership abilities. Outstanding human relations and leadership skills to work with clinical and research staff and professionals to accomplish goals in a timely manner; ability to function in a team environment. Proficiency with Microsoft Word, Excel, Access and SAS, SPSS. Experience with personnel management. Equivalent education, experience and/or training may be substituted for the degree requirement. Benefits Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Posting Details Posting Number: 26ST0855 Regional Campus: Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus: Piscataway (RBHS) City: Piscataway State: NJ Miscellaneous Pre-employment screenings: All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization requirements: If employment commences during Flu Season, vaccination may be required unless a medical or religious exemption is granted. Additional infection control and safety policies may apply. See policies for applicability. Failure to provide proof of vaccination or obtain an exemption may result in rescission of an offer or termination. Equal Employment Opportunity It is university policy to provide equal employment opportunity to all employees and applicants for employment regardless of race, creed, color, national origin, age, sex, pregnancy, gender identity or expression, disability status, veteran status, or any other category protected by law. For more information, see the Non-Discrimination Statement. #J-18808-Ljbffr