Manager, Customer Onboarding and Partnership, Franchise

Manager, Customer Onboarding and Partnership, Franchise

Manager, Specialty Merchant Registration & Regulatory Programs (Europe)
Overview
The Manager, Specialty Merchant Registration & Regulatory Programs serves as Mastercard's regional subject matter expert for Specialty Merchant Registration and High-Risk Merchant Acquiring across Europe. This role enables the safe and compliant participation of high-risk acquirers, specialty merchants, payment facilitators, and emerging business models within the Mastercard ecosystem through effective management of registration, onboarding, licensing, compliance, and risk oversight activities.
The position requires strong leadership, organizational, and influencing skills to lead regional regulatory and registration initiatives from planning through execution. The role is responsible for ensuring timely delivery, stakeholder alignment, issue resolution, and executive visibility while coordinating complex regulatory and operational activities across multiple functions and geographies.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.