Customer Service Representative

Job Title

Job Description:

Responsibilities:

Handle all client interactions in a professional and courteous manner

Provide accurate information and solutions to clients during each interaction

Accurately enter and confirm client information in our database

Educate clients about our products and services and recommend additional solutions based on their needs

Maintain a strong working knowledge of all Vredevoogd products and services

Meet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance

Requirements:

High school diploma or GED required

At least 1 year of customer service experience preferred

Strong data entry and computer skills in a fast-paced environment

Friendly phone voice and a positive attitude

Professional demeanor in all interactions with both internal and external clients

Self-starter who can work independently while meeting expectations

Team player who thrives in a collaborative environment

Must be available for weekend and closing shifts

Must be able to complete training at our Grandville location starting June 9

Compensation & Benefits: At Vredevoogd, we believe in working hard and having fun while being paid well!

Competitive pay

Quarterly bonuses

Medical, dental, and vision insurance

6 paid holidays

Room for career growth

Ongoing training

Overtime opportunities during the busy season

A positive, supportive culture that values healthy work-life integration

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.