Director of Inside Sales

Director Of Inside Sales

As Director of Inside Sales, you will be responsible for overseeing the Inside Sales team's production over multiple Caesars Entertainment properties/markets. Your team's foremost role will be to act as the primary growth engine for Caesars' VIP customer base through outbound sales marketing – converting sales activities into casino trips with a seamless hand-off to the on-property service team.

How You Will Create the Extraordinary

• Be the liaison between the Inside Sales department and the on-property team for assigned markets.
• Ensure teams of Sales Executives are aware of business needs, updates and changes in assigned markets.
• Work with Inside Sales Managers to consistently challenge and motivate Inside Sales Executives to reach desired production goals.
• Collaborate with the property to create any sales contests/incentives to increase market production and meet business demands.
• Provide regular feedback and coaching as well as annual, mid-year, and quarterly reviews for direct reports using available HR tools.
• Responsible for performance management, including coaching, motivation and development of Inside Sales Managers.
• Coordinate sales programs, activities, and databases with general marketing programs and systems.
• Gather information from sales executives with regard to best practices, and keep current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.
• Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.
• Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

What You Will Need

• Bachelor's degree in marketing or business
• 5+ years of sales leadership experience (telesales experience preferred).
• Proven ability to effectively collaborate as well as manage and motivate a sales workforce.
• Strong analytical skills. Ability to develop and communicate customer insight findings and recommendations, creating actionable strategies for sales functions.
• Ability to work independently and manage multiple initiatives and projects.
• Must possess a minimum of five to seven years of successful Management experience as well as five to seven years of successful experience in direct sales, sales management, or business development background in a suitable or related sales field.
• College degree or equivalent experience preferred.
• Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
• Motivator, coach and trainer.
• Strategic problem-solving skills, yet comfortable overseeing day-to-day activities.
• Must be a proactive change agent.
• Should have track record of success in both taking risks and making prudent business decisions.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

ADDITIONAL REQUIREMENTS

• Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machines, PC computers, telephone/headset, fax machine, photocopy machine.
• Must be able to work in moderate to loud noise conditions.
• Must be able to lift up to 15 pounds.
• Must be able to move in and around the Casino/Hotel/Mall areas.
• Must be able to tolerate areas containing secondhand smoke.
• Must be able to work for long periods of time, under fluorescent lighting.
• Must be able to work at a desk for the majority of the day, in a seated position.
• Must be able to spend the majority of the day working off computer monitors and operating a keyboard.
• Although the majority of position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances.
• Must be able to travel as needed.

CRITICAL COMPETENCIES:

Sales Excellence: Leveraging sales techniques to maximize team's performance

Passion for Service: Internally motivated to graciously serve, delight and build player loyalty; as well as lead a team of Sales Executives to do the same.

Drive: Harnessing energy and passion to excel

Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world

Influence: Engaging, leading and motivating a team of Sales Executives to succeed.

Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Job Info

• Job Identification 83597
• Job Category Sales and Marketing
• Job Schedule Full time
• Locations Planet Hollywood_Corporate (On-site)