Quality Assurance Test Automation Manager

The Digital Software Engineer Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• Support and assist senior software engineer managers in coordinating and managing software development projects.
• Collaborate with cross-functional teams, including developers, designers, and product managers to ensure timely and high-quality delivery of digital software solutions.
• Assist in the planning and execution of software development processes, including requirement gathering, coding, testing, and deployment.
• Help prioritize and assign tasks to team members, ensuring alignment with project timelines and objectives.
• Participate in code reviews and provide constrictive feedback to developers to support growth and development.
• Possess the ability to continuously build a network of talent inside and outside of the company.
• Create mechanisms to help onboard new talent to the organization and be able to mentor others.
• Effectively coach and give feedback to direct reports to help develop talent and support career development
• While managing the team you will be able to apply performance standards and identify resource needs for the team to set and balance goals across team to optimize performance against department goals and employee development. This will include the ability to describe strategic importance of vision inside and outside of the team and to set and articulate expectations around leadership behavior; including role model behavior that exemplifies Citi’s leadership principles.
• Design, implement, and deploy software components and solve difficult problems generating positive feedback.
• Have a solid understanding of development approaches (and how to best use them).
• Able to work independently and with your team to deliver software successfully.
• Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve your team’s software, making it better and easier to maintain.
• Able to confidently train new team-mates about your customers, what your team’s software does, how it is constructed, tested, operates, and how it fits into the bigger picture
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.
• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.
• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.
• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

Bachelor’s/University degree

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Job Family Group:

Technology

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Job Family:

Digital Software Engineering

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$96,960.00 - $145,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 30, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.