Guest Reception Representative

divh2Administrative Associate/h2pCapital Vacations strives for excellence in everything we do. Our mission is simple: deliver unforgettable vacation experiences to our members and guests./ppWere seeking an Administrative Associate to join our team in Pigeon Forge, TN. This role supports multiple functions, including Front Desk, Tour Reception, and Gifting, ensuring smooth operations and exceptional guest experiences./ppPosition Details/ppPay: $17 per hour/ppLocation: Onsite - Pigeon Forge, TN Schedule: Daytime hours with weekend and most holiday availability required/ppWhy Capital Vacations?/ppIn addition to competitive pay, we offer a comprehensive benefits package:/pulliCompany-Paid Life Insurance Long-Term Disability/liliMedical, Dental, and Vision Coverage/lili401(k) Retirement Plan/liliDiscounted Vacation Stays/liliPaid Time Off starting immediately/li/ulpWhat Youll Do/pulliWelcome and check in guests, ensuring a smooth arrival experience/liliAssist with payments, reservations, and itinerary planning for local attractions/liliProvide area information, directions, and show details/liliCoordinate with vendors for entertainment, dining, and lodging/liliPrepare and distribute vouchers for shows and restaurants/liliCommunicate updates to Sales Managers and Admin Leads/liliMaintain accurate daily reports and tour profiles/liliKeep the lobby clean and stocked with materials/liliDeliver exceptional customer service and resolve guest concerns/liliOther duties as assigned/li/ulpWhat Were Looking For/pulliStrong customer service and communication skills/liliAbility to multitask in a fast-paced environment/liliProfessional, friendly, and detail-oriented/liliWeekend and holiday availability/li/ulpReady to start your career with Capital Vacations? Apply today and become part of a team that values growth, teamwork, and creating memorable experiences!/p/div