Facilities Coordinator

Job Description

Job Description

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S., with over $40B in enrollments for our industry-leading, tech-enabled debt resolution services business, and over $11Bn in personal and home loans originations via our banking-as-a-service partner.

THE OPPORTUNITY:

As a Facilities Coordinator you will be responsible for maintaining an effective working relationship between Achieve and the various partners we work with to support and upkeep all locations in Tempe, AZ. Our ideal candidate will ensure all facilities matters are handled timely. Assist the Facilities Manager with coordination of electrical and construction projects, facilities requests, and re-stocking. Repairs and maintains office peripherals and furniture for the offices, cubicles, UPS’s, door hardware, security systems, electrical panels, audio/visual equipment and other general areas. Performs daily administrative, troubleshooting, preventative maintenance, and business services tasks as needed along with miscellaneous duties as assigned.

THE ROLE:

• Monitors Facilities queue for facilities-related issues.
• Assist the Facility Administrators and/or Facility Technicians with the coordination with building management any facility-related issues.
• Ability to assist with general maintenance duties.
• Troubleshoot maintenance and electrical problems to identify issues and perform necessary repairs.
• Assist team members as needed with facilities-related tasks, moves, events, any other customer requirements.
• Restock and reset common areas including but not limited to conference rooms, training rooms, break areas, copy areas, etc.
• Ability to assist with routine preventive maintenance in changing of filters, lights, ceiling tiles, control systems, etc.
• Respond in a timely manner to incident reports within the office, within your abilities of experience, to make sure the work is completed with highest level of quality.
• Property inspection to keep areas cleans of debris and solve deficiencies.
• Able to manage small projects, coordinate contractor and facilities work and communicate professionally with all stakeholders, both written and oral.
• Troubleshoot and repair of general building equipment.
• Properly operate, maintain and store all maintenance equipment, keep areas neat, organized and clean.
• Perform other related duties as directed.

• High school diploma required.
• One to two years of relevant maintenance experience required.
• At least two years experience in a customer service position required.
• Strong written and verbal communication skills with an understanding of web-based work order systems.
• Computer and internet proficiency.
• Proven skills in plumbing, light carpentry and other technical troubleshooting with the ability to work independently.
• Knowledge of commercial building plumbing, and fixture replacement.
• Ability to lift objects of over 50 lbs. for 30 minutes at a time
• Ability to work as part of a team and independently.
• Safety trained and experienced per OSHA requirements for facilities and construction work.
• High attention to details.
• Ability to provide a high level of service with initiative, teamwork, great attitude, flexibility and integrity.

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options  
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups 

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms:  We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

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