Technical Services & Account Manager

Job Description

Job Description

Technical Services & Account Manager
Location: League City, TX | On-Site
Compensation: $130,000 to $150,000 Base Salary + Bonus
Industry: Oil & Gas | Refining | Natural Gas Processing
Travel: Approximately 20%, primarily Gulf Coast

About the Opportunity
Our client, an established chemical engineering technology and services company, is seeking a Technical Services & Account Manager to support customer relationships, provide technical expertise, and contribute to the development of innovative process technologies.
This unique role combines technical account management, hands-on process engineering, and research and development within the oil refining and natural gas processing industries.
The ideal candidate will have direct, hands-on experience with amine gas treating systems, strong technical problem-solving abilities, and the communication skills necessary to engage confidently with refinery engineers, operators, and plant leadership.

Key Responsibilities
Technical Account Management

• Develop and maintain relationships with refinery engineers, operations personnel, and industrial customers.
• Evaluate customer amine treating systems, identify operational challenges, and recommend effective solvent reclamation solutions.
• Develop site-specific service plans, technical proposals, quotations, and performance objectives.
• Coordinate service scheduling and execution with internal engineering and operations teams.
• Prepare technical reports, review service results with customers, and resolve performance concerns.
• Identify opportunities to expand customer relationships and introduce additional technical services.

Technical Services & Process Support

• Provide technical expertise and troubleshooting support for amine gas treating systems and solvent reclamation processes.
• Collaborate with engineering and field operations teams to optimize equipment performance and service delivery.
• Evaluate process conditions, system limitations, and operational challenges to develop practical solutions.
• Support equipment operations, maintenance initiatives, and process improvement projects.
• Ensure technical recommendations and field activities align with safety and quality standards.

Research, Development & Innovation

• Collaborate with engineering and R&D teams to develop and test new process technologies and service offerings.
• Participate in the design, construction, and operation of bench-scale and pilot-scale testing systems.
• Support equipment design, fabrication oversight, commissioning, and technology commercialization.
• Identify new applications, markets, and opportunities for technical innovation.
• Contribute hands-on process expertise to improve existing technologies and develop new customer solutions.

Required Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, or a related technical discipline.
• Minimum 3 to 5 years of experience in process engineering, technical services, or industrial process operations.
• Direct, hands-on experience working with amine gas treating units is required.
• Strong understanding of amine system operations, process performance, and troubleshooting.
• Ability to communicate complex technical concepts clearly to engineers, operators, and customers.
• Strong analytical, organizational, and problem-solving skills.
• Self-motivated, accountable, and comfortable balancing customer-facing and technical responsibilities.
• Proficiency in Microsoft Office applications.
• Valid driver's license and authorization to work in the United States.

Preferred Qualifications

• Experience within petroleum refineries or natural gas processing facilities.
• Knowledge of solvent reclamation, amine contamination, and gas treating technologies.
• Experience in technical account management, applications engineering, or customer-facing technical services.
• Background in process development, pilot testing, equipment commissioning, or R&D.
• Familiarity with industrial process controls or programming.