Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote MSP Help Desk Leader

DENTAL HI-TECH MANAGEMENT

Talantir is seeking a dynamic Help Desk Manager with MSP expertise to lead our IT support team and oversee daily operations. You will manage incidents across Windows, macOS and Linux environments, coordinate escalations, and optimize service delivery for multiple clients. You will oversee ServiceNow, Jira, and BMC Remedy usage, while implementing best practices for desktop support, networking, and security. Strong leadership and client-facing skills are essential in this fast-paced role. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote MSP Help Desk Leader in New York, NY vacancy
  •  ...a leading global AI and cloud marketplace, seeks a Remote Executive Coach in the USA to guide MSP leaders from ambition to action, drawing on practical business...  ...partners, translate strategy into priorities, and help leaders build capability and accountability, while contributing... 
    Remote work

    Pax8

    United States
    5 days ago
  •  ...System Administrator / Help Desk Level 2 (MSP)We are a dynamic Managed and Cloud Services Provider supporting companies across various industries...  ..., and connectivity issuesWorking knowledge of Microsoft Remote Desktop and Azure AVDExposure to image-based backup solutions... 
    Remote work
    Work at office
    Work from home

    Bowman Williams

    Atlanta, GA
    4 days ago
  •  ...Level 2 IT Support Technician (MSP)We are a Cloud/Managed Services...  ...IT Support Technician (MSP) to help with escalated tickets and some...  ...incoming requests to the service desk via telephone, web portal, and...  ...for new hires.You can use remote tools and diagnostic utilities... 
    Remote work
    Permanent employment
    Full time
    Work from home

    Bowman Williams

    Atlanta, GA
    4 days ago
  • $75k - $85k

     ...System Administrator Level 2 (MSP / Hybrid WFH) Location: Plainfield, NJ Work Model...  ...: Required Grow Beyond the Help Desk We are a growing Cloud and Cybersecurity...  ...This is a hybrid WFH role with a mix of remote support and local client site work. You will... 
    Remote work
    Full time
    Work at office
    Local area
    Work from home

    Bowman Williams

    Plainfield, NJ
    2 days ago
  • $90k - $95k

     ...contract-to-hire positions). Remote - United States $90,000-$95...  ...candidate will come from an MSP background and combine strong project...  ...in post‑project reviews and help improve project delivery...  ...support incidents Strong Help Desk and Support Desk teams Significant... 
    Remote work
    Permanent employment
    Full time
    Contract work
    Work from home

    Aris Search Llc

    United States
    5 days ago
  • $65k - $75k

     ...Help Desk Engineer Level 2 (MSP / Hybrid WFH) Location: New York City Work Model: Hybrid WFH, 3 to 4 days remote with 1 to 2 days onsite at NYC client locations Salary: $65,000 to $75,000 MSP Experience: Required Level 2 MSP Support With Strong WFH Flexibility... 
    Remote work
    Full time
    Temporary work
    Live in
    Local area
    Immediate start
    Work from home
    Home office
    Flexible hours
    2 days per week
    3 days per week
    1 day per week

    Bowman Williams

    New York, NY
    5 days ago
  •  ...plays and innovative commercial models. You will act as strategist and operator, building trusted partnerships, enabling joint teams, and leading in complex, multi-market environments. Remote work is supported globally within the advertised region. #J-18808-Ljbffr
    Remote work

    ProsperOps

    United States
    3 days ago
  •  ...IT Service Desk Technician L1.5 (MSP/ConnectWise) We are a thriving Managed IT Services Provider that...  ...of endpoints nationwide allows us to help our clients leverage technology to achieve...  ...leading management platforms and remote access tools. At this time, we are... 
    Remote work
    Work from home
    1 day per week

    Bowman Williams

    Atlanta, GA
    2 days ago
  •  ...CAI is a global services firm seeking an MSP Program Implementation Manager who can lead client programs from discovery through launch and into operations. This remote role requires strong organization, cross-functional coordination, and the ability to align project plans... 
    Remote work

    CAI

    Frankfort, KY
    3 days ago
  •  ...supervise the AI agents that handle first-touch tickets, help bring our help desk and a partner MSP's help desk together into one operation, and keep...  ...PA, several days a week. After onboarding the role is remote-first, with travel to client sites when a problem needs... 
    Remote work
    Full time
    Work at office

    Snyder Tech

    Bethlehem, PA
    4 days ago
  •  ...Vertage seeks an experienced Program Manager – Global Workforce Solutions to shape a scalable global standard for MSP and workforce solutions. You will collaborate with regional teams, CBO portfolio owners and SMEs to turn strategy into practical, global operating models... 
    Remote work
    Local area

    Vertage Inc.

    Atlanta, GA
    1 day ago
  •  ...recruiters, sharing requirements with the team and vendors, and performing technical screening. Daily and weekly client meetings, vendor and stakeholder management, MSP and VMS expertise, ATS usage, and delivering candidate results on projects are expected. #J-18808-Ljbffr
    Remote work
    Work from home

    Orcapod Consulting Services

    United States
    3 days ago
  •  ...Partner Company is a specialized IT staffing and recruitment firm operating across India. It supports a remote freelance model with a dedicated delivery team, offering autonomy and uncapped earning potential. The role focuses on generating new business, building executive... 
    Remote work
    Permanent employment
    Freelance

    Partner Engineering and Science

    United States
    2 days ago
  •  ...Strategic Technology Solutions, LLC is seeking a Service Desk Specialist to deliver high-quality support across client...  ...service desks, NOC, and vendors. The position supports remote operations with standard MSP responsibilities, on-call duties, and ongoing documentation... 
    Remote work
    Night shift

    Strategic Technology Solutions, LLC

    United States
    1 day ago
  •  ...should possess extensive sales experience, preferably in technical staffing, and a solid educational background. The role allows for remote work, thus requiring strong self-management skills and the ability to effectively utilize CRM systems for reporting and planning.... 
    Remote work

    total success

    United States
    2 days ago
  •  ...Bowman Williams is seeking a Level 2 Service Desk Engineer (MSP) to support clients remotely from Texas. The ideal candidate will handle escalations, manage Active Directory and Microsoft 365, and troubleshoot networking issues while maintaining strong client communication... 
    Remote work
    Full time
    Work from home

    Bowman Williams

    Dallas, TX
    1 day ago
  • A leading IT staffing firm is seeking a Director of Business Development to expand its presence in SMB and MSP segments. This remote role focuses on driving new revenue growth through established industry relationships and leadership in the sales lifecycle. The ideal candidate... 
    Remote job

    Globenet Consulting Corp

    Bellevue, WA
    1 day ago
  •  ...IronEdge Group, LTD is hiring an IT Support Technician for a remote role available to residents of TX, NM, AZ, CO, or KS. The job focuses...  .... The role requires at least 1 year in Tier 1 IT support, MSP experience, and certifications such as CompTIA or Microsoft. #J-... 
    Remote work

    IronEdge Group

    Santa Fe, NM
    2 days ago
  •  ...is seeking a Level 1+ IT Support Technician to deliver remote and on-site support for MSP clients. You will troubleshoot Windows 10/11 devices, manage...  .../Entra ID tasks. This full-time role requires prior Help Desk or MSP experience, strong communication, and the ability... 
    Remote work
    Full time

    TeamLogic IT, Marietta, GA

    Marietta, GA
    5 days ago
  •  ...Location : Hybrid – primarily remote, with occasional on-site presence...  ..., interviews, and Service Desk observation, which may include...  ...by a Managed Service Provider (MSP). This key position leads the assessment...  ...ITIL/ITSM best practices and Help Desk Institute (HDI) and... 
    Remote work
    Contract work
    Temporary work
    Local area
    Shift work
    Afternoon shift

    PBG

    Washington DC
    1 day ago
  • Bowman Williams seeks a hands-on Service Desk Team Lead / Escalation Engineer within an MSP setting. You will act as the primary escalation point for Tier 1...  ...delivery. Hybrid work model with in-office Tuesdays and remote or client-site work the rest of the week. Expect... 
    Remote job
    Work at office

    Bowman Williams

    Rockville, MD
    3 days ago
  •  ...gobravvo in Carlsbad, CA is seeking an IT Help Desk Technician II (MSP) to join a full-time team. The role covers remote and on-site support for diverse clients, with focus on advanced troubleshooting, account management, and security hygiene. You will work with Windows... 
    Remote work
    Full time

    gobravvo

    United States
    2 days ago
  • $65k - $75k

     ...projects along side senior engineers.IT Helpdesk Technician Tier 2 (MSP) Responsibilities:Respond to calls, tickets and emails to...  ...IT Managed Service Provider REQUIREDServer, Desktop Support, and Remote Support experienceExtensive M365/Windows servers/Azure/SharePoint... 
    Remote work
    Work at office
    Work from home

    Bowman Williams

    Atlanta, GA
    4 days ago
  • Axxys Technologies, Inc. is seeking a motivated MSP Help Desk/Service Desk Support - L2 to join our team in Plano, Texas. You will support clients via phone, email, and remote tools, troubleshooting software, hardware, and network issues, and maintaining accurate ticket... 
    Remote work

    Axxys Technologies

    Plano, TX
    5 days ago
  •  ...workflows, and develop KBs while ensuring SLA compliance. The role requires strong customer service, 3–7 years in IT/MSP, and relevant certifications. The position offers a hybrid schedule with on-site and remote work options and growth opportunities. #J-18808-Ljbffr
    Remote work
    Work at office

    Effortless Office

    Los Angeles, CA
    2 days ago
  • $60k - $70k

     ...Support Engineer L2 – MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools...  ...client relationships, and helping less experienced technicians grow...  ...point for the service desk, working across Microsoft and... 
    Remote work
    Full time
    Local area

    Bowman Williams

    Tampa, FL
    1 day ago
  •  ...Service Desk Technician Level 2 (MSP/ConnectWise)For 25 years, we have been a leading Managed and Cloud Services Provider with businesses across...  ...and LaptopWindows Server versions 2008-2022Windows Server: Remotely Diagnose, Troubleshoot and RepairM365 administrationActive... 
    Remote work
    Work from home

    Bowman Williams

    Atlanta, GA
    4 days ago
  • Bowman Williams is a niche IT staffing firm specializing in IT Cloud and MSP. This Senior Strategic Account Manager role places you into an established client base, collaborating directly with CEOs in a fast-paced, proactive recruiting environment. You will not cold call... 
    Remote job
    Base plus commission

    Bowman Williams

    Arlington, VA
    4 days ago
  •  ...Inc. is seeking a Partner Account Executive to lead go-to-market strategy and demand generation for premier MSP partners across the Americas in a fully remote, full-time role. You will accelerate pipeline and enable field sales through strategic partner alignment and... 
    Remote job
    Full time

    Cisco Systems, Inc

    Boca Raton, FL
    2 days ago
  • Cisco is seeking a Partner Account Executive to lead go-to-market strategy and demand generation for premier MSP partners across the Americas. This remote, full-time role centers on accelerating pipeline and enabling field sales through strategic partner alignment and co... 
    Remote job
    Full time

    Cisco

    Boca Raton, FL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote MSP Help Desk Leader. Be the first to apply!