Front Desk Administrator (@properties)

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end‑to‑end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Please Note this will be a full time in office role based out of our @properties office in Chicago, IL As a Front Desk Administrator you are the person who operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors, and directs to appropriate personnel and supports office staff by performing the following duties: Welcomes on‑site visitors, determines nature of business, and announces visitors to appropriate personnel Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department Answers questions about organization and provides callers with address, directions, and other information as necessary Performs basic searches, updates and audits in the Multiple Listing Service (MLS) Works on specific projects assigned weekly, monthly, and quarterly Creates recruiting packets, listing/buyer packets, and updates form drawers Creates and maintains schedules Supports Agents by answering questions and providing training relating to technology and communicating office procedure information; provides information about MLS, rentals and tenant screening, marketing, IT and directs agents to appropriate department when needed Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinates inter‑office deliveries Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating Orders office and kitchen supplies Performs daily cleaning duties throughout office, including kitchen and bathrooms Restocks supplies throughout the office and takes weekly inventory Executes other duties and projects as assigned What We’re Looking For: 1–2 years of related experience Real estate experience a plus High school diploma or GED Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, stoop, kneel, crouch, and talk or hear. Decisions and criteria governing the employment relationship with all employees at @properties are made in a non‑discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. The above list of specific duties is considered to be essential functions of this position. This list is not exhaustive, is subject to change, and you are expected to assume any and all duties assigned by management whether or not they are listed here. An effort has been made to thoroughly describe the customary manner in which this job is performed; however, reasonable accommodations will be made for qualified individuals with disabilities who may not be able to perform the job in the manner indicated. You should contact your supervisor to request a reasonable accommodation. Compensation: The salary pay range for this position is $19.00 to $21.00/hr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. Two Schedules Available for this role: Monday through Friday, 8:30 AM – 5:00 PM (includes a 30‑minute unpaid break) Thursday through Monday (days off: Tuesday and Wednesday) Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele‑health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers. Notice for California Applicants Los Angeles County Fair Chance Notice #J-18808-Ljbffr Compass