Applications Administrator

Applications Administrator

The Application Administrator's role is to work with the business application owner to administer, maintain and support 3rd party applications. Examples of enterprise applications this team supports and works with end users include Jira and GoAnywhere but there are approximately 6 applications that are supported.

Maintain and resolve basic issues pertaining to 3rd party applications

Resolve first level support issues and escalate to second and third level as needed

Provide 3rd party application monitoring and perform routine health checks

Share on-call responsibilities for supported 3rd party applications

Record, track, and document help desk requests and resolution steps

Develop and maintain basic documentation for supported 3rd party applications

Provide end user training for 3rd party applications (standard functionality)

Crosstrain on primary applications within the team

Perform and participate in 3rd party application upgrades

Assist with tasks on projects

We're not just building software — we're building a place where people can learn, grow, and make a meaningful impact.

Full-time remote work with flexibility and trust

Competitive base salary and annual bonus program

Generous PTO, floating holidays, and volunteer time off

401(k) with 100% employer match for the first 6% (pre-tax or Roth)

Comprehensive health benefits and disability coverage

Profit sharing with discretionary contributions

HSA, FSA, and dependent care accounts

A culture built on collaboration, learning, and balance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.