Lead Systems Analyst - Enterprise GIS Team

Introduction


This supervisory position performs technology systems management, administration, and deployment duties. A person in this position provides leadership for various technology projects and tasks by coordinating technical resources involved in the implementation of new or maintenance of existing information systems.


Nature Of Work


An employee in this class is responsible for planning, scheduling, assigning, supervising personnel, and reviewing the work of subordinate employees engaged in a variety of technical systems analysis and application administration tasks. Work includes developing standards and procedures for information technology projects, establishing priorities, coordinating work with user and functional systems personnel, and project planning. Employees will manage projects exercising considerable initiative and independent judgment in monitoring work in progress and adjusting schedules and procedures in order to ensure that projects are completed in the most timely and efficient manner possible. Employees conduct technical research, analyze business process improvement options and prepare reports and recommendations for consideration by management personnel.


Examples of Duties

Information System Management


Develops and/or modifies existing system documentation, user procedures and functional specifications; analyzes and resolves production system problems; supervises the development and modification of programs and production run documentation.


Coordinates system conversion; analyzes and resolves system problems; consults with users and technical and functional project team members on questions or problems.


Coordinates preparation and maintenance of disaster recovery plans for computer systems under Information and Technology operational control; coordinates and participates in testing and evaluation of current disaster recovery plans on an annual basis.


Analyze problems, determines solution, and supervises implementation of corrective action; consults with users, functional and technical project team members, and management personnel on technical questions.


Project Management


Supervises project planning and scheduling; assigns staff to project teams and supervises work performance.


Conducts cost/benefit analyses and technical research; prepares and presents reports on findings


Report on project milestones, budget and risks.


Customer Relationship Management


Participates in contract administration, project administration and third-party negotiations.


Coordinates special administrative projects or assists in managerial special projects.


Participates in evaluations of applications software products and works in close liaison with customers and other technical or functional teams.


Manage customer expectations with status meetings and other regular communications.


Manages customer portfolio of project/tasks/requests.


Personnel Management


Recruits, coordinates, assigns, supervises, and evaluates the work of subordinate employees Completes performance evaluations, training, and coaching employees, administers discipline, responds to grievances, and reviews leave requests.


Coordinates and conducts training programs.


Vendor Management


Coordinates, maintains, and renews service contracts, service agreements, application hosting fees, license fees and maintenance contracts on a wide range of technology solutions.


Employees oversee and participate in the design, implementation, and administration of commercial off the shelf software (COTS), custom software, and third party hosted SaaS solutions according to the business objectives.


Perform additional duties as assigned.

Knowledge, Skills & Abilities

Extensive knowledge of : enterprise GIS program management, architecture principles, concepts, governance, and industry best practices emerging GIS technologies and their application to improve municipal operations and City services the Esri platform and related enterprise GIS products and solutions

Practical knowledge of: relational database design, development, administration, and maintenance local government organizational structure, business processes, systems, and operational functions GIS applications and operational support requirements related to Emergency Management and Emergency Operations Center (EOC) activities.


Skills in: Leading and managing enterprise GIS initiatives, including establishing short- and long-term strategic goals and implementing effective execution plans; Providing technical leadership and conducting architectural and security reviews to evaluate and incorporate advancements in technology, software, and infrastructure to maintain efficient, secure, and modern GIS environments; Developing and implementing quality assurance/quality control (QA/QC) procedures, geospatial data governance policies, standards, and metadata documentation; Designing, developing, and supporting GIS applications, web services, integrations, and tools that align with current industry standards and best practices; Collaborating with stakeholders and leading GIS initiatives to demonstrate how GIS technologies can improve business operations and decision-making; Leading GIS initiatives supporting Emergency Management operations and Emergency Operations Center (EOC) activities, including development of situational awareness applications, operational dashboards, mapping support, and coordination during emergency events and disaster response activities; Assessing City-wide spatial and operational needs by analyzing complex business challenges and recommending effective GIS-based solutions to support organizational goals and objectives; Translating business requirements into technical system requirements and communicating GIS concepts and technical issues effectively to technical and non-technical audiences; Leading and coordinating a diverse portfolio of GIS projects across multiple City departments, including oversight of technical direction, budgeting, scheduling, resource allocation, and timely project delivery; Coordinating with database administrators, infrastructure teams, and vendors to ensure the availability, performance, testing, troubleshooting, and maintenance of enterprise GIS applications and systems; Assisting with vendor and consultant coordination, including development of technical specifications, invitations to bid (ITBs), and requests for proposals (RFPs); Mentoring and supporting GIS staff through technical guidance, knowledge sharing, and collaboration across departments.

Ability to: plan, assign, coordinate, supervise, and review the work of others; prepare project specifications and requirements; conduct cost/benefit analyses; analyze manual and automated processes; design and implement computer systems, program/data conversions; establish efficient standards and procedures for systems; design and implement instructional programs for user and subordinate personnel; gather and analyze information for problem solving; develop and coordinate system tests and conversions; research, prepare and present findings in a professional manner; prepare procedures manuals and maintain SOP documentation; possess effective verbal and written communication skills; establish and maintain positive work relationships with others.

Physical Requirements


Mostly sedentary, indoors, requires extended use of computer, typing and viewing monitor.


Minimum Qualifications


Graduation from an accredited college or university with a bachelor's degree in geography, spatial information systems, computer science, cartography, earth science, natural resources, remote sensing, environmental science, civil engineering, surveying or a closely related field and three (3) years of progressively responsible experience in the use of GIS; Preferably including six (6) months project leader experience.


Licenses or Certifications


Possession of a valid Florida driver's license required.


GISP certification preferred.

Examination


Evaluation of education and experience. Drug testing is included in all pre-employment processing.


Comments


During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.