Enterprise IT Service Desk Leader: Streamline, Scale & Lead
$80k - $90kGreat Day Improvements, LLC
Great Day Improvements, LLC is seeking a Manager for its IT Enterprise Service Desk located in Cincinnati, OH. This on-site position requires expertise in IT service management and ticketing systems, with strong emphasis on customer service and team leadership. The successful candidate will oversee daily operations, ensure effective service delivery, and enhance the performance of service desk teams. A Bachelor’s degree and extensive experience with ITSM frameworks, particularly Freshservice, is required. The position offers a competitive annual salary ranging from $80,000 to $90,000. #J-18808-Ljbffr Great Day Improvements, LLC
Vacancy posted 4 days ago
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