CREATIVE PROJECT SUPERVISOR

Role Description

Join NEXCOM for an exciting 18-month project supporting Ecommerce, digital content, and enterprise marketing operations in a fast-paced collaborative environment. This short-term position offers benefits and is eligible for remote work.

Responsible for managing the end-to-end creative process, acting as a liaison between marketing teams and project stakeholders, fielding and assigning requests, managing deadlines, and ensuring the delivery of final products and projects. This person must be flexible and able to manage multiple projects with various departments and teams in a fast-paced, fluctuating environment.

Duties and Responsibilities:

• Manages a creative production team of direct reports.
• Manage the creation of the annual Production Calendar and get approval from key stakeholders.
• Coordinate and manage projects as a representative of the marketing / creative team.
• Partners with business users to drive and recommend process improvements.
• Plays key role in overseeing the end-to-end process, including participation in and report out responsibilities for creative team and marketing leadership meetings.
• Partner with all team members, technical and functional, to meet company objectives.
• Maintain communication with team members and team leaders.
• Builds versions for design and copy teams as part of the production process.
• Builds version updates to assist in the pre-press production process and communication with the print vendors.
• Checks marketing materials against the version update in the weekly flyer proofing process.
• Provides media partners (print, digital, video, etc.) with timely instructions and ensures adherence to deadlines and accuracy.
• Leads regular Marketing Coordination Meetings to connect the dots between departments and maintains running spreadsheet of changes/ updates.
• Administrative Contracting Officers Representative (ACOR) on several marketing vendor contracts – manages a positive working relationship with vendors and the Contracts team.
• Responsible for managing and working with key third-party vendors to ensure information and resources needed for jobs, timelines, meeting project deliverables are all on track.
• Manages build out, implementation, and training of internal Workfront Digital Asset Management tool.
• Utilizes Workfront Digital Asset Management tool to:
• Upload photography, branding, and digital assets given by Design and Branding teams.
• Organize and optimize asset library by metatags, keywords, alt text, etc.
• Work with web team to optimize / design user interface utilizing HTML.
• Delegate / assign tasks to creative and content teams depending on availability and priorities.
• Create projects / deliverables / workflows and approvals.
• Upload proofs and documents.
• Create efficiency in project workflow with a focus on ease of use for internal users.
• Create detailed schedules and set deadlines for various stages of a project.
• Identify and digitize operational efficiencies.
• Create and communicate custom reports as needed.
• Works closely with internal departments to streamline processes and trains other departments on changes to standard operating procedures as needed.
• Meets with internal clients to learn more about new project details and give progress updates on existing projects, communicating any issues.
• Monitor projects and workloads, working with manager and teams to adjust assignments and deadlines accordingly.
• Maintain organization and creation of job files, templates, versions, and overall marketing resources.
• Provides support to merchandising systems end-users including troubleshooting, system application testing and training.
• Acts as liaison between merchandising and information technology (IT).
• May be assigned responsibility of supervision and development of a subordinate staff consisting of Creative and/or other specialists as appropriate.
• Performs other related duties as assigned.
• The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required.

Qualifications

• A total of 5 years of experience consisting of the following:
• GENERAL EXPERIENCE:
• Three years of responsible experience creating and executing marketing materials which enabled the applicant to gain a general understanding of the systems methods and administrative machinery for accomplishing work.
• The ability to analyze problems, apply sound judgment in assessing practical implications of alternative solutions, and resolving the problems presented.
• The ability to communicate effectively with others both orally and in writing.
• OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE:
• 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience.
• AND SPECIALIZED EXPERIENCE:
• Minimum of two years of progressively responsible experience in Marketing with an emphasis in project coordination for omni-channel marketing teams.