Special Events Sales Manager - Castaway, Burbank

Job Description

Job Description

About UsCastaway, Burbank is an award-winning restaurant and premier special event venue, celebrated for its sweeping views of Los Angeles and its ability to make every guest feel like a star. With iconic scenery, versatile event spaces, and a reputation for flawless execution, Castaway is a sought-after destination for weddings, corporate events, and unforgettable celebrations.Castaway has been recognized on Restaurant Magazine's Top 100 Independents list with $27MM in annual sales, and was named Best Steakhouse, Scenic Views, and Most Booked by OpenTable in 2024. We offer a high-volume, high-visibility environment for top-tier hospitality professionals looking to grow their careers.Position OverviewThe Catering Sales Manager owns the full sales lifecycle-from prospecting and relationship development through event execution-driving revenue while delivering exceptional client experiences. This role is ideal for a proactive, detail-driven sales professional who thrives in a fast-paced, high-expectation environment and takes pride in closing, executing, and growing long-term business.Why You'll Love This RoleHigh-impact, high-visibility position at one of Los Angeles' most iconic event destinationsAutonomy and ownership over your business, with the support of experienced culinary and banquet teamsWe are committed to a caring, people-first culture that is intentionally reinforced and consistently upheld across the organization.Diverse event portfolio including corporate, nonprofit, weddings, and social eventsStrong brand recognition and consistent demand, making it easier to sell and close premium eventsClear earning potential tied directly to performance and resultsCareer growth opportunities within a respected, well-established hospitality organizationCompensation & BenefitsCompensationCompetitive base salary with performance-based earning potentialPay range: $75,000–$90,000 annually, based on experience and sales performanceMonthly Reward Dollars redeemable at company locationsHealth & WellnessComprehensive medical and dental plans with employer HSA contributions for you and your dependentsLifestyle Spending Account (gym memberships, childcare, student loans, and more)Employer-paid life insuranceEmployee Assistance Program (EAP)Time Off & GrowthAccrued paid vacationPaid/floating holidays (4 major holidays)Paid sick time (renewed annually)Education Assistance Program (EdAP) for hospitality-related educationKey ResponsibilitiesSales & RevenueMeet or exceed budgeted booking goals and revenue targets across all special event areasDrive sales across corporate, social, nonprofit, and wedding market segmentsApply advanced closing, negotiation, and presentation techniques to maximize revenueClient Experience & RelationshipsBuild and maintain long-term client relationships that generate repeat businessConduct engaging site tours and tailored client presentations showcasing venue capabilitiesRepresent Castaway through industry associations, networking groups, and community involvementExecution & CollaborationPartner closely with culinary and banquet teams to ensure seamless event executionCreate clear, accurate, and detailed Banquet Event Orders (BEOs)Monitor events in real time, address challenges quickly, and implement effective solutionsStay informed on industry trends, competitor offerings, and market dynamicsEducation & Experience4+ years of catering or event sales experience requiredExperience with a comparable venue size and sales volume strongly preferredProven ability to prioritize, plan, and manage multiple events simultaneouslyStrong written communication skills-clear, concise, and detail-orientedAbility to work effectively under time constraints and deadlinesPositive attitude and ability to thrive in a fast-paced, high-volume environmentDisclaimerThis job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications.Castaway is an Equal Opportunity Employer. We value diversity and are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected status.Specialty Restaurants Corporation maintains a drug-free workplace and considers qualified applicants with criminal histories in a manner consistent with applicable laws.All job offers are contingent upon successfully passing pre-employment background check