Sales Manager

Saphire Event Group Sales ManagerBe the first step in someone's most meaningful celebration.At Saphire Event Group, every event begins with a conversation. Our Sales Managers are often the first people couples and event hosts meet, and the role they play in shaping that experience is essential. From first inquiry to signed contract, you will guide clients through discovering our venues, imagining their event in the space, and feeling confident they have found the right place to celebrate.We are seeking a highly organized, relationship-driven Sales Manager who enjoys both the strategy and the human side of sales. In this role you will manage an active pipeline, lead engaging venue tours, develop customized proposals, and confidently present pricing and packages. Every interaction should reflect the hospitality, professionalism, and excitement that define the Saphire experience.Help clients plan one of the most meaningful celebrations of their livesRepresent beautiful event spaces people are excited to experience and shareJoin a family-owned hospitality company with nearly 50 years of experience creating exceptional eventsWork in stunning venues across Southern New England, offering the beauty of destination-style venues without the daily city commuteSell a complete hospitality experience including venue, culinary, and service, allowing clients to plan their event with confidence and simplicityNo two days are the same, from venue tours and proposals to tastings and open housesWork within a collaborative hospitality team that values both client experience and sales performancePlay a direct role in driving bookings and unforgettable eventsGuide the sales journeyRespond promptly to new client inquiriesConvert inquiries into scheduled venue toursLead engaging, personalized venue toursMaintain thoughtful, consistent follow-upTrack all client interactions in the CRMMaintain an organized and active sales pipelineDrive bookings and revenueDevelop customized proposals aligned with client vision and company standardsPresent pricing, packages, and minimums clearly and confidentlyGuide conversations around options and budgetsSecure signed contracts, deposits, and payment schedulesIdentify opportunities to enhance booking valueMeet or exceed monthly booking and revenue goalsDeliver exceptional client experienceProvide a welcoming and seamless experience from inquiry through bookingBuild trust and excitement throughout the sales processAddress questions and concerns with professionalism and careEnsure a smooth handoff to the Event Production teamCollaborate with the teamShare weekly updates on tours, bookings, and revenue activityParticipate in tastings, open houses, and marketing initiativesCollaborate with Sales, Marketing, Production, and Leadership teamsContribute ideas to strengthen sales systems and strategyRelationship-driven with a strong sense of ownershipGoal-oriented and motivated by resultsA confident communicator, both written and verbalHighly organized with excellent follow-up habitsComfortable discussing pricing and guiding client decisionsAdaptable and positive in a fast-paced environmentExperience in hospitality, weddings, or event sales preferredComfortable working with CRM systems and Microsoft OfficeYou understand that great hospitality and strong sales performance go hand in handStrong tour-to-booking conversion ratesMonthly sales goals achieved or exceededHealthy average booking valueA well-managed pipelineClients who feel confident and excited to celebrate with SaphireCompetitive base salary with commission tied to bookings and revenue performanceOpportunity to exceed earnings through strong resultsGrowth potential within a growing hospitality and events companyFull-time positionSummer flexibility from Memorial Day through Labor Day, including reduced hours and one dedicated weekend day offFlexible availability for evenings, weekends, and select holidaysExtended hours during peak booking seasonCollaborative office culture rooted in teamworkFrequent on-site venue tours throughout event spacesFast-paced hospitality environment centered around celebrations