Director, Applied AI (Washington)

Job ID 25191
Location Toll Brothers - Fort Washington, Pennsylvania 19034 United States
Category Marketing - Management
Percentage Travel Required None
Education Required A college degree is preferred but not required
Job Type Full Time

Join an award-winning company!

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers, America's leading luxury home builder, seeks a Director, Applied AI to join our team at our Corporate office in Fort Washington, Pennsylvania.

What is the opportunity?

The Director, Applied AI reports to the SVP, Technology & Innovation and is a senior leader on the Technology & Innovation team. This role leads the practical application of AI, automation, analytics, and adjacent technologies across Toll Brothers, translating business problems into production-ready capabilities that improve speed, accuracy, customer experience, and employee effectiveness. The team builds systems that automate routine work, surface better information at decision points, and make it easier for employees to act with confidence without replacing their judgment or expertise.
This is a strategy, delivery, and people leadership role. The Director partners with leaders across Sales, Production, Purchasing, Marketing, Finance, Customer Experience, and IT to identify high-value use cases, set priorities, and scale solutions through day-to-day operating workflows. The role also establishes reusable platforms, standards, measurement practices, and feedback loops so successful pilots become durable enterprise capabilities rather than isolated tools.

What are the primary responsibilities?

• Set and drive the applied AI roadmap, including automation priorities, in alignment with business priorities and enterprise technology strategy
• Lead the delivery of production AI systems, workflow automation, predictive models, and decision-support tools used across the business
• Build reusable AI-enabled automation capabilities that teams can adopt across functions without rebuilding similar solutions independently
• Partner with leaders across Sales, Production, Purchasing, Marketing, Finance, Customer Experience, and IT to identify, prioritize, and deliver high-value use cases
• Establish feedback loops that capture employee input, model performance, adoption patterns, and business outcomes to improve solutions over time
• Enable employees to automate routine work through training, tooling, standards, and hands-on support
• Establish operating rhythms for portfolio prioritization, delivery governance, risk management, adoption, and performance measurement
• Recruit, develop, and lead a multidisciplinary team of engineers, architects, automation specialists, and program leaders
• Evaluate platforms, vendors, and emerging technologies, recommending where to build internally and where to adopt external solutions
• Define standards for security, data privacy, responsible AI, integration quality, and production readiness across the team’s work
• Communicate progress, risks, trade-offs, and recommendations clearly to executive stakeholders and cross-functional partners
• All other duties as assigned

Qualifications

Does this describe you?

• Results-driven leader who sets clear priorities, measures progress, and follows through on commitments
• Strong communicator who builds trust across technical teams, business leaders, and executive stakeholders
• Pragmatic problem solver who connects business needs to practical technology solutions
• Curious technologist who tracks where AI and automation are heading and turns new capabilities into practical value
• Thoughtful people leader who hires well, develops talent, and creates accountability across the team
• Adaptable leader who can balance long-term direction with near-term delivery
• Sound decision maker who uses evidence, exercises good judgment, and adjusts quickly when facts change
• Customer-minded leader who considers how employees, partners, and homeowners experience the solutions being delivered

Do you have these qualifications?

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business, or a related field
• 10+ years of experience in technology, data, automation, digital product, enterprise systems, or related disciplines
• 5+ years of experience leading teams responsible for delivering production technology capabilities in complex enterprise environments
• Experience leading enterprise AI, automation, data, or digital product initiatives from concept through production with measurable business impact
• Depth in modern AI capabilities, automation platforms, analytics tools, systems integration, and data-driven product practices applied to business problems
• Strong record of leading cross-functional programs that require alignment across business leaders, technical teams, and external partners
• Experience establishing governance, adoption, measurement, and risk management practices for AI, automation, or data-driven systems

Preferred

• Master’s degree, MBA, or other advanced degree in a relevant field
• Experience in homebuilding, real estate, production operations, field operations, or another operationally complex industry
• Familiarity with platforms such as Salesforce, Snowflake, Power BI, JD Edwards, Power Automate, Workfront, or Jira
• Experience evaluating vendors, piloting new technologies, and scaling successful solutions in an enterprise setting
• Experience with AI-enabled workflow design, decision-support systems, customer-facing digital tools, or operational analytics

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.