Senior Event Technology Project Manager

Role Description

The Sr. Event Technology Project Manager will serve as both a lead and consultant on medium-to-large events simultaneously, including marquis events with 10,000+ attendees, portfolios and event series, and other high-touch projects.

• Responsible for project managing event registration and attendee-facing digital platforms.
• Work with clients and stakeholders to scope, build, launch, and maintain digital event experiences.
• Manage onsite operations for related workstreams, including badge pick-up, attendee check-in, attendee help desk, session scanning deployment, and content management functions.
• Client-facing role, working alongside Opus Project Managers, Technical Architects, Housing Managers, and Attendee Support team members.
• May fill roles as an independent workstream lead or as a lead of the entire Event Technology & Registration team.
• Ensure planning deadlines are met, budgets are maintained, and client needs are anticipated and exceeded.

Qualifications

• 8+ years of experience in a relevant role, with strong preference for experience in corporate events.
• Preferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable.
• Proven experience in management of small, high-touch events requiring discretion and diplomacy.
• Bachelor's degree from a four-year institution is preferred.
• Supervisor experience preferred.

Requirements

• Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams.
• Serve as the overall Opus project lead on small to mid-sized events with exclusively event technology and registration services.
• Understand all workstreams supported by Opus Event Technology and Registration.
• Oversee all assigned tasks on multiple concurrent projects across event types.
• Develop, maintain, and drive workback schedules.
• Lead the planning, execution, and closeout of attendee-facing event technology projects.
• Demonstrate proficiency in digital platforms and tools; consult clients on configuration best practices.
• Create and maintain internal process documentation.
• Manage documentation and content for platform/tool builds.
• Lead complex client and team meetings, including platform demos and technical discussions.
• Proactively identify potential risks and develop robust mitigation strategies.
• Deliver projects within time and budgetary requirements.
• Oversee complex onsite deployments, including for badge pick-up and session scanning.
• Lead and contribute to internal trainings and resources.

Benefits

• Full-time position.
• Opportunities for growth and development.
• Health & Dental Insurance (choice of plans).
• 100% Employer paid short-term disability and life insurance.
• Opportunity to elect additional life insurance and LTD insurance at employee expense.
• Paid parental leave.
• Opportunity to contribute pre-tax dollars to flexible spending accounts.
• 401(K) with employer match.
• Flexibility in work schedules.
• Generous time off.