Customer Service Specialist

Position Title: Showroom Receptionist & Customer Service Associate

Location: Anaheim, CA

Job Type: Full-Time

Experience Level: Entry Level

About the Role

We are seeking a friendly, customer-focused Showroom Receptionist & Customer Service Associate to join our team. This position combines front-office administrative responsibilities with customer service and showroom support. The ideal candidate will enjoy working with customers, have strong communication skills, and be comfortable handling administrative tasks in a fast-paced environment.

In this role, you will assist retail customers and contractors both in person and over the phone, helping them find the right materials for their projects. You'll also support showroom consultants with administrative duties and paperwork while ensuring customers receive an exceptional buying experience.

Key Responsibilities

• Answer incoming phone calls and direct calls appropriately
• Greet and assist customers, contractors, and visitors in the showroom
• Provide excellent customer service in person and over the phone
• Perform general administrative duties, including filing, invoicing, labeling, and data entry
• Support showroom consultants with administrative tasks and paperwork
• Assist customers with product selection and ordering materials
• Help customers choose stone slabs and other materials for residential and commercial projects
• Enter and process orders accurately using a Microsoft Windows-based computer system
• Maintain an organized and professional front office and showroom environment
• Ensure customers receive a positive and seamless purchasing experience

Qualifications

Required

• 13 years of receptionist or front office experience
• Strong customer service and communication skills
• Proficiency with computers and data entry
• Comfortable managing multiple tasks and priorities
• Professional and friendly demeanor

Preferred

• Retail experience, particularly in building materials, stone, tile, flooring, or related industries
• Experience working with contractors and retail customers

Skills

• Customer Service
• Reception/Front Desk Operations
• Phone Etiquette
• Data Entry
• Administrative Support
• Microsoft Windows Applications
• Organization and Time Management
• Communication Skills
• Attention to Detail

What We Offer

• Entry-level opportunity with growth potential
• Collaborative and supportive team environment
• Hands-on experience in both customer service and showroom operations
• Opportunity to help customers bring their design and renovation projects to life

Job Type & Location

This is a Contract to Hire position based out of Anaheim, CA.

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

This is a fully onsite position in Anaheim,CA.

Application Deadline

This position is anticipated to close on Aug 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.