Accounts Receivable Specialist

Utilize Oddr to identify past due accounts and coordinate collection follow-up with Client Managers on assigned accounts Contact clients to secure timely payment of past due amounts Determine and initiate appropriate actions to resolve accounts Send monthly statements of account in accordance with firm policy Answer calls and respond to client questions about statements and billing and payment issues Research address corrections on returned statements of account Complete special projects and other duties as assigned Work with the Finance team in the Chicago, Denver, Indianapolis Downtown, Minneapolis, or Philadelphia office Follow up on past due accounts receivable to ensure timely collection Requirements Associate degree or comparable work experience required 3+ years of collections experience, preferably in a professional services firm Proficiency in computer software systems and a Microsoft Office environment Ability to problem-solve Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment Ability to concentrate on tasks, make decisions and work calmly and effectively in a high‑pressure, deadline‑oriented environment Demonstrated ability to use good judgment and take initiative while seeking direction or clarification as appropriate Willingness to be flexible with time and adjust to a changing work environment Ability to build and maintain positive internal and external relationships while maintaining client service orientation Ability to use sound judgment and discretion with highly confidential information Ability to maintain stamina throughout a standard workday, on‑and‑off‑site Ability to maintain regular attendance and work regularly scheduled hours Ability to take direction and accept supervision Ability to work independently, organize and accurately prioritize work, be detail‑oriented, recognize urgency and use good judgment Ability to work effectively with co‑workers in a team‑oriented collaborative environment Must complete employment authorization verification through Form I‑9 and applicable E‑Verify procedures Core Competencies Demonstrates expertise in collections management and client communication, with a strong ability to problem‑solve and maintain confidentiality. Proficient in Microsoft Office and adept at working in high‑pressure environments while fostering positive relationships. Highest‑signal resume keywords Collections Experience Microsoft Office Proficiency Client Communication Skills Problem‑Solving Ability Attention to Detail Hard Skills Collections Management Account Resolution Data Entry Financial Statement Preparation Research Skills Soft Skills Interpersonal Skills Verbal Communication Written Communication Team Collaboration Judgment and Discretion Certifications & Qualifications Associate Degree Industry Keywords Professional Services Firm Accounts Receivable Client Service Orientation High‑Pressure Environment Employment Authorization Verification Tools & Technologies Oddr Computer Software Systems #J-18808-Ljbffr