Dental Office Receptionist

Job Description Job Description

Job Summary

We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Organize office and assist Dentist and Dental Staff in ways that optimize procedures
Sort and distribute communications in a timely manner
Create and update records ensuring accuracy and validity of information
Monitor level of supplies and handle shortages
Resolve office-related malfunctions and respond to requests or issues
Coordinate with other departments to ensure compliance with established policies
Maintain trusting relationships with suppliers, customers and colleagues
Perform receptionist duties when needed
Answer phone calls and schedule appointments

Qualifications

Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Excellent multi-tasking skills
Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role
Knowledge of computer systems (Dental software Dentrix)
Working knowledge of Dental Office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills (both face to face and by phone)