Entry-Level Account Manager

Entry-Level Account Manager - Detroit, MichiganAmerican Health Associates is the nation's largest clinical reference laboratory dedicated to long-term care — bringing 35 years of diagnostic excellence to patients in 2,500 healthcare facilities nationwide, powered by 14 full-service, CAP-accredited laboratories. Our mission is simple: empower patients with better diagnostics, wherever they are. Our mobile team is how care gets home. We are seeking a motivated, customer-focused Entry-Level Account Manager to join our team. This role is ideal for someone looking to launch a career in sales, client relations, or business development.AHA's Entry-Level Account Manager will support existing client accounts, assist with customer needs, and help develop long-term business relationships. The successful candidate will work closely with clients and internal teams to ensure a positive customer experience while identifying opportunities for growth.What your day looks like:Build and maintain positive relationships with assigned client accountsServe as a primary point of contact for customer inquiries and requestsAssist clients with account setup, service questions, and issue resolutionConduct regular follow-up communications to ensure client satisfactionSupport sales initiatives and identify opportunities to expand servicesMaintain accurate customer records and account activity in CRM systemsCollaborate with operations, customer service, and management teamsPrepare reports, presentations, and client communications as neededWhat you bring:Bachelor's degree is preferred, but equivalent experience will be consideredStrong communication and interpersonal skills1-2 years of previous sales experience preferredValid state-issued Driver License; clean driving record for the past five years, plus own reliable transportationExperience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel); ability to learn proprietary software and new software as it is installed/developedExcellent customer service mindsetAbility to organize, prioritize, and manage multiple tasksWillingness to learn and develop professional sales and account management skillsPrevious customer service, retail, hospitality, or sales experience is a plusWhat we offer:Competitive salaryBonus and incentive opportunitiesComprehensive benefits packagePaid time off and holidaysProfessional training and career developmentOpportunities for advancement within the organizationIdeal Candidate:You are a motivated self-starter who enjoys working with people, solving problems, and finding ways to help clients succeed. You are eager to learn, grow professionally, and build a long-term career in account management. Start your career with a company that values growth, teamwork, and exceptional customer service!American Health Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.