Marine Customer Service Representative

Job Description

Job Description

Join Our Team as a Marine CSR / Service Coordinator at Keowee Marina!

Are you passionate about delivering exceptional customer service and love the idea of working in a vibrant, lakeside environment? Keowee Marina, Lake Keowee’s premier full-service resort marina, is looking for a dedicated Marine Service CSR / Service Coordinator to join our team. If you thrive in a fast-paced setting and enjoy helping customers make the most of their time on the water, we’d love to hear from you!

About Keowee Marina

For over 50 years, Keowee Marina has been the go-to destination for families, boaters, and lake enthusiasts. Located just minutes from Clemson, we offer everything from boat rentals and luxury waterfront stays to marine service and repair—all in one convenient location. Our commitment to exceptional service and creating memorable experiences is what keeps our customers coming back year after year.

What You’ll Do

As a Marine Service CSR / Service Coordinator, you’ll play a key role in ensuring our customers have a seamless and enjoyable experience. Your responsibilities will include:

• Providing friendly and professional customer service to boaters and visitors.
• Coordinating service appointments and managing schedules for marine repairs and maintenance.
• Acting as the main point of contact for customers, keeping them informed about the status of their service requests.
• Assisting with administrative tasks, including maintaining accurate records and processing payments.
• Collaborating with the service team to ensure timely and efficient completion of work.
• Addressing customer inquiries and resolving issues promptly to ensure satisfaction.

What We’re Looking For

To succeed in this role, you’ll need:

• At least 1 year of experience in customer service, service coordination, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• A proactive attitude and the ability to multitask in a dynamic environment.
• A passion for providing top-notch service and creating positive customer experiences.

Why Join Keowee Marina?

At Keowee Marina, we believe in creating a workplace that’s as enjoyable as the experiences we provide to our customers. When you join our team, you’ll be part of a close-knit group of professionals who are passionate about what they do. We take pride in our commitment to responsive communication, professional service, and fostering a welcoming environment for both our customers and employees.

Ready to Make Waves with Us?

If you’re ready to bring your skills and enthusiasm to a team that values exceptional service and a love for the lake life, we’d love to hear from you! Apply today to join Keowee Marina and help us continue to create unforgettable experiences for our customers.

Boat. Stay. Relax. Experience Lake Keowee with Keowee Marina.

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