Account Manager

Account Manager 2 - Sales

Department: Sales Division: Sales

At Daniel Defense, Only the Best Build the Best…

Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission of Honor God. Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.

As an Account Manager 2 you will be responsible for the functions outlined below.

Essential Functions:

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
• Develop and manage relationships with assigned clients in order to increase revenue.
• Pursue and develop relationships with potential new accounts and seek business expansion opportunities with current clients to increase sales of Daniel Defense’s products.
• Generate leads, maintain existing accounts, and develop new clientele.
• Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate sales efforts with other organized marketing activities, i.e. Product/service launches, promotions, advertising, exhibitions, and tradeshows.
• Develop and recommend Buy Group show program and strategy to increase sales, profitability, and market penetration
• Provide sales quotations and respond to requests for proposals.
• Regularly track sales results and forecast for assigned accounts
• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
• Follow standardized and optimized sales processes, i.e. renewals process, and statement of work development.
• Periodically visit client locations to ensure client satisfaction and promote ongoing contract renewal
• Attend training to develop relevant knowledge, techniques and skills.
• Learn product specifications and develop and conduct engaging demonstrations.
• Respond to difficult situations effectively while maintaining a high level of energy and commitment.
• Responsible for maintaining and advancing established accounts as well as developing new accounts by regularly contacting clients within your defined territory.
• Manage assigned customer accounts through emails and sales calls.
• Ensure all customers’ purchase orders are scheduled and entered accurately and timely.
• Respond immediately to requests from customers for information.
• Engage in technical discussions with potential clients through demonstrations and presentations.
• Keep management informed of all activity, including timely preparation of reports.
• Assist with planning and execution of Daniel Defense University regularly throughout the year
• Work on and exposure to projects/matters/tasks of a complex nature within the job function.
• Work under general supervision occasionally directed in several aspects of the work.
• Participates in the company’s efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.
• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
• Other responsibilities as deemed appropriate or necessary by management.

Knowledge, Skills and Abilities:

• Bachelor’s Degree with 2-4 years of experience or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
• Has knowledge of commonly used concepts, practices and procedures within the field.
• Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs
• Teamwork and the ability to cooperate and work proactively with others is a must.
• Customer service oriented, flexible, independent, and outgoing.
• Must be a resourceful problem solver who is highly organized and motivated to make swift decisions that keep the ball rolling.
• Must be able to manage time efficiently; use sound judgement
• Great attention to detail and excellent record keeping skills.
• Excellent written and oral communication skills.
• Self-motivated; willing to put in extra effort and hours as needed.
• Ability to work independently and be a self-starter; prioritize responsibilities and work under deadlines and pressure; work, interact and effectively communicate with all company officials, employees, vendors, customers, etc.
• Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, and stay within budget.
• Competent with computer software such as Microsoft Office (Access, Excel, MS Project, PowerPoint, Publisher, Outlook Word).
• Demonstrated ability to recognize and work in accordance with our Company Values.
• Travel requirements: 15 to 25% of the year.

Physical Requirements:

• Must be able to lift and carry items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting and bending throughout the normal work day – extensively at trade shows, meetings, etc.
• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.

Daniel Defense is an Equal Opportunity Employer, including disability and protected veteran status, and promotes a Drug-Free Workplace.

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at will employer.

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